Customer Service Warehouse Associate
Resume:
Cierra Pinto
Las Vegas, NV *****
***************@*****.***
Looking to obtain a career in an organization where I can maximize my customer service & socialization skills
Work Experience
Table Games Dealer
Bitrate Productions - Las Vegas, NV
January 2022 to Present
Virtual Live Model game presenter - making sure hair and make up is completely done and camera ready before heading into dealing studio
45 minutes on each table either Baccarat or Roulette On camera making sure we are smiling, looking at the camera, listing pay outs, welcoming new players to the tables & congratulating them on their wins. Warehouse Associate
T.J. Maxx - Las Vegas, NV
July 2021 to Present
Communication- greeted over 60 customers per day helped locate merchandise and suggested suitable options, offered each customer top notch personal service & polite support to boost sales & customer satisfaction, answering questions about store policy Organization- Monitored sales & merchandise conditions making presentable, taking corrective actions such as stocking or reorganizing products
Updated & tracked stock using company inventory management software, ticketed clothes & others with price tags to send out to the actual store, stocked inventory Problem solving- Pursued resolutions to achieve customer service satisfaction Approached each problem with fresh mind to resolve problems quickly Bottle Service
La Jolla nightclub - Las Vegas, NV
November 2023 to March 2024
• Know all table numbers
• Check in with all guests in my section
• Take guests drink orders & serving them in a timely manner
• Promote bottle service to my tables
• Open bottles, make signs for the tables requesting bottle service
• Run bottles out with sign & bottle & bottle service dance
• Pour drinks
• Request hookah to managers
Lifeguard
Ceasers Entertainment - Las Vegas, NV
February 2019 to February 2021
• Meet and greet guests
• Gave out towels and checked bags
• Observed safety of patrons in and around the pool
• Cleaned around the pool deck
• Transported towels
• Provide a safe and healthy environment
Hostess
House of Blues Las Vegas - Las Vegas, NV
April 2018 to September 2019
• Greet guests then escort them to assigned tables and present them their menus
• Answer questions and offer information on menu items, beverages, & specials
• Answer phone calls and handle reservations
• Attend preshift meetings
• Walk through dining room during service to ensure guest satisfaction and advise servers and bussing staff of specific service needs
• Supervised and coordinated dining room activities and directed staff to provide fast and courteous customer service
Education
High school diploma
Arbor View High School - Las Vegas, NV
August 2013 to June 2017
Skills
• Customer service (3 years)
• Host/hostess experience (2 years)
• Restaurant experience (2 years)
• Computer skills
• Lifeguard
• Warehouse experience
• Order picking
• Retail sales
• Inventory management (Less than 1 year)
• Organizational skills (3 years)
• Teamwork
• Time management (3 years)
• Customer service
• Restaurant experience
• Food handling
• Hotel experience
• Food service
• Hospitality
• Nightclub
• Host/hostess experience
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