Accounts Receivable Customer Service

Nakeysia Price

**** ******** ****; East Point, GA 30344 • 404-***-**** • ********@***.***

Professional Summary

Competent Accounts Receivable Specialist bringing over 20 years of experience carrying out all accounts receivable functions in high volume environments. Proficient in tracking payments, resolving billing issues and preparing account statements. Recognized as dedicated professional driven to meet team targets and enhance bottom-line performance.

Skills

• Aging Reports

Analysis

• Microsoft

Programs

• Time Management

• Customer Service

Work History

Accounts Receivable Representative II, 09/2020 to Current Safe Guard Products International – Atlanta, GA

• Communicated with customers to identify and resolve outstanding payments.

• Reviewed accounts on monthly basis to assess aging and pursue collection of funds.

• Followed up overdue payments and payment plans from clients to establish good cash flow.

• Managed and responded to correspondence and inquiries from customers and vendors.

• Reconciled accounts receivable ledger to verify payments and resolve variances. Agent Experience Partner (AEP) - Realtor, 09/2021 to 05/2023 Opendoor, LLC – Atlanta, GA

• Reviewed offers on

properties

• Negotiated buyer requested repairs from inspection report

• Presented purchase offers to sellers for consideration.

• Resolved client concerns related to home purchases to maintain high satisfaction ratings.

• Advised and informed prospective clients on current market activities and conditions. In House Agent (IHA) - Realtor, 12/2017 to 09/2021 Neighborhood Assistance Corp. Of America (NACA) – Atlanta, GA

• Assisted buyers with finding ideal homes by assessing needs, requirements, and budgets. Wrote contracts to outline sales and purchases of properties.

• Resolved client concerns related to home purchases to maintain high satisfaction ratings. Advised and informed prospective clients on current market activities and conditions.

• Presented at Buyer workshops and Counseled Buyers who were approved for a home loan

• Educated clients on changing or updating properties, buying, and selling techniques and processes to maintain curb appeal.

• Advertised client properties through websites, social media, and real estate guides. Accounts Receivable Representative, 02/2016 to 12/2017 MiMedx Group LLC – Marietta, GA

• Communicated with customers to identify and resolve outstanding payments.

• Reviewed accounts on monthly basis to assess aging and pursue collection of funds.

• Followed up overdue payments and payment plans from clients to establish good cash flow.

• Generated monthly accounts receivable reports to submit developments for management review.

• Monitored accounts to verify compliance with payment terms and schedules.

• Contacted clients with past due accounts to formulate payment plans and discuss restructuring options.

CSR / AR Collector, 08/2011 to 08/2014

Airgas USA, LLC – Kennesaw, GA

• Communicated with customers to identify and resolve outstanding payments. Reviewed accounts on monthly basis to assess aging and pursue collection of funds.

• Generated monthly accounts receivable reports to submit developments for management review. Contacted clients with past due accounts to formulate payment plans and discuss restructuring options.

• Followed up overdue payments and payment plans from clients to establish good cash flow. Deductions Specialist II - A/R Rep, 01/2000 to 08/2008 Oxford Industries Inc – Atlanta, GA

• Communicated with customers to identify and resolve outstanding payments.

• Generated monthly accounts receivable reports to submit developments for management review.

• Monitored accounts to verify compliance with payment terms and schedules.

• Prepared and mailed invoices to customers, processed payments, and documented account updates.

• Contacted clients with past due accounts to formulate payment plans and discuss restructuring options.

• Matched purchase orders with invoices and recorded necessary information.

• Researched deductions taken on payments

Education

Bachelor of Arts: Human Resources, 08/2004

Saint Leo University - Atlanta, GA

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