PAMELA J. FRAZIER
** **** ****, ***. #***, PENN HILLS, PA 15235
PHONE: 1-240-***-**** (CELLULAR)
E-MAIL ADDRESS: ******.*********@*****.***
AREAS OF EXPERTISE: Microsoft Word, Microsoft Excel 2016, PowerPoint,
WordPerfect 6.1 and 8.0 for Windows,
WordPerfect 5.1 and IV Phase
EDUCATION: University of Phoenix, Phoenix, AZ
(Associate’s Degree of Arts in Information Technology —
July 16, 2012 to October 24, 2016)
Academy of Computer Education, Greenbelt, MD
(Certificate of Completion — 2007)
Monroeville School of Business, Monroeville, PA
(Certificate of Completion — 1980)
SUMMARY OF QUALIFICATIONS
Over 30 years of extensive expertise in administrative and office management.
Demonstrated success and proficiency in multi-tasking, and working within deadlines.
Manage and execute all administrative tasks required to support the Executive Director, including, but not limited to: office tasks, organization, filing and copying, e-mailing and managing calendars, answering telephone calls and correspondence and responding to inquiries.
Proven track record of exceptional leadership and problem resolution.
TECHNICAL SKILLS
Software Applications
Hardware Applications
Technical Expertise
Microsoft Word, PowerPoint, Excel 2016
Internet
Windows 95/98/ME/NT/2000/XP/ VISTA
Windows 7
Office Computers
Office Printers
Fax Machines
Speakerphones
Document Preparation
Spreadsheets
Records Organization
Presentation Preparation
Bing Image Presentations
(Microsoft Word, PowerPoint)
EMPLOYMENT HISTORY
Freelance Proofreader, Information Editor
Pam’s Document Production Business
January 2000 – Present
As a Proofreader, Information Editor, I ensure publication quality, as well as copy editing and proofread all material for print and online – emails, invitations, brochures, stories, publications, web copying and more. Ensures that all contents are clear, well-written, grammatically, punctuate, correct and factually accurately. Use house-style standards, including grammar, tone-usage, and branding. Utilize digital asset management system to check photos for captions, rights, consent forms and usage data. Enforce legal standards for usage. Available to write, and publish short-form articles. Write headlines and subheads for print and web content as needed. Write, proofread, and edit résumés and projects as contracted.
I have also designed and published handbooks and business cards for my clientele.
I also design, type and create Sunday Programs for my Church.
Data Entry Operator
Integrative Staffing Group, 5500-A Peachtree Parkway, Suite 200, Norcross, GA 30092
March 2020– June 2020
Typed Electoral Ballots into the Database for the City of Pittsburgh.
Document Production Specialist
JBS International, 5515 Security Lane, Suite 800, North Bethesda, MD 20852-5007
October 2002 – July 2007
Proofread, typed, reformatted, and made grammar suggestions when in the midst of doing letters, memos, reports, and handbooks.
Created and maintained organization records, database and spreadsheet files, memos and other documentation.
EMPLOYMENT HISTORY (cont’d)
Administrative Assistant / Word Processor / Computer Expert
Advantage Human Resourcing, 1101 Connecticut Avenue, N.W., Suite 420, Washington, DC 20036
Elite Personnel Employment Agency, 3 Bethesda Metro Center, Suite 510, Bethesda, MD 20814
Legal Staffing, Inc., Washington, DC
Randstad (Formerly Office Specialists), 1141 Connecticut Avenue, N.W., Washington, DC 20036
September 1998 – June 2011
Perform confidential administrative functions, including developing and preparing written correspondence, presentations, newsletter pieces and reports. Responds to routine external correspondence as directed.
Maintain confidentiality of all organization, personnel and board-related matters, as well as a high standard of administrative practices.
Provide support for organizational development efforts. Assist with preparation of program reports and presentations, and fundraising, training and operations materials.
Create and maintain organization records, database and spreadsheet files, memos and other documentation.
Demonstrate strong attention to detail, including proficiency in grammar, editing, typing and proofreading, with the ability to follow through on commitments.
Perform other administrative tasks as required.
Responsible for ordering office supplies and maintaining an adequate amount of basic supplies.
An entrepreneurial and hardworking spirit.
Administrative Assistant
American Speech-Language-Hearing Association, 2200 Research Boulevard, Rockville, MD 20850-3289
October 1995 – January 1998
Provided expertise and support with strong organizational, time and project management skills to include the ability to manage multiple projects within time guidelines.
Demonstrated strong attention to detail, including proficiency in grammar, editing, typing and proofreading, with the ability to follow through on commitments.
Built and maintained effective communication, both orally and in writing, with clients and personnel.
Assisted staff in maximizing potential and efficiency amongst the team.
Responsible for ordering office supplies and maintaining an adequate amount of basic supplies.
Administrative Assistant / Tape Transcriber
Credit Doctor, 600 Pennsylvania Avenue, N.W., Washington, DC 20580
June 1988 – October 1995
The ability to prioritize effectively and manage multiple projects/tasks and deadlines.
Strong attention to details with the ability to proactively identify and address problems quickly and independently.
Developed evaluations and process improvement plans for integrated departments and cross-functional activities.
Typed and finalized correspondence and memos on letterhead and tracked documents.
Handled confidential and time-sensitive materials.
REFERENCES AVAILABLE UPON REQUEST