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General Manager Client Service

Location:
Minatitlan, Veracruz, 96737, Mexico
Posted:
October 16, 2024

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Resume:

CAMIE RICHNO

Jack of all trades, Entrepreneur, Mechanically inclined, Inspired by Nikola Tesla, Environmentally sustainably conscious

Kailua-Kona, HI 96740

******@*******.***

1-808-***-****

Authorized to work in the US for any employer

Food Expeditor

The Fish Hopper - Kailua-Kona, HI

February 2019 to Present

• Plan and manage the order flow

• Make sure that all the orders are prepared in time

• Assist and manage the final preparation of different food and dishes

• Control and oversee dishes before they leave the kitchen

• Ensure adherence to all relevant quality and sanitation rules and regulations

• Provide assistance in cleaning activities

• Serve as a contact point for the kitchen and the wait staff

• Take care of customers with special needs and requests

• Ensure excellent client service

• Give suggestions for the improvement of the restaurant’s offerings and reputation

• Execute a variety of different tasks as needed in accordance with managers requests and directions General Manager (GM)

Jeff's Auto (Mobile Repair Anywhere) - Kailua-Kona, HI January 2016 to Present

Responsibilities

Grassroots Marketing, scheduling, business card designer, database construction & updates, work order sheets, & accounting. In process of picture portfolio.

Accomplishments

Satisfied customers at reasonable rates while contributing to sustaining the island's workforce. Skills Used

Mechanical Aptitude.

Apprentice to owner who's ASE qualified with a background in high performance racing. Diagnostic collaboration.

From brake jobs to motor swaps.

WORK EXPERIENCE

Business Owner

Camie's Quest - Kailua-Kona, HI

January 2014 to Present

Responsibilities

Marketing, scheduling, creation of database. Profiling, projections, conducting estimates, receipts taxes, Accomplishments

Satisfied customers.

Skills Used

Commercial and residential window cleaning. Minor automotive repair (brakes, tune-ups, oil changes, etc). Errand running.

Cleaning

Organizing.

Activity Desk Sales Person

My Tour Hawaii - Kailua-Kona, HI

September 2013 to September 2013

Requires knowledge of multiple activity tours and professional presence.

• Coordination of schedules, Time management, and Knowledge of Checkfront Online Booking System

• Longest Standing Activity Desk Representative for My Tour Hawaii Kailua-Kona, Summer Internship

Natural Energy Lab of Hawaii Authority - Kailua-Kona, HI 2013 to 2013

2013

R&D of a Chemical Inventory System

• R& D and creation of NELHA's Chemical Inventory Database using Microsoft Access 2010

• Conducting a facility wide chemical inventory while managing complex data & regulatory requirements for compliance.

• Helped the Water Quality Lab complete the EPA's DMRQA #33 study that received an acceptable rating on BOD, pH, Turbidity and Nutrients and reported a perfect result for the BOD test, as we were exact with the certified value, and ranked

#1 of 178 laboratories.

Top sales

Hawaii Titanium Rings, LLC - Kailua-Kona, HI

December 2010 to November 2011

person during employment and the slow economic period.

• First sales person to sell a "Bling Ring" design from HTR's Ali'i Dr. store front.

• I designed a nautilus shell themed ring (customer's college mascot), which challenged the jeweler's craftsmanship abilities; Although, I knew it was capable of fruition through my experience working alongside co-workers in the manufacturing department. The customer was overjoyed as it was exactly as she expected. Independent Broker (RSD) ((Regional Sales Director)) AmeriPlan USA

September 2008 to February 2010

Selling supplemental health benefits*

• Was the first Independent Business Owner to hit Regional Sales Director in Hawai'i State.

• Because of limited providers for Hawai'i State I took initiative to market out of state thus, adjusting my schedule to different time zones.

Assistant Manager

Afternoon Delights - Kailua-Kona, HI

March 2008 to May 2008

Selling Italian Bustiers)

• Top sales person.

• Built rapport with clients and explained features of the corset to help them feel at ease to try on.

• Ability to draw clients into shop.

Car Sales

Big Island Honda - Kailua-Kona, HI

April 2006 to September 2006

Sold a used car for full sale price.

• Sold four to five cars a month.

• Was humble enough to help Charlie wash and detail cars rather than take the "service desk" position offered during demotion of my title in car sales.

Pantry Line Chef

O's Bistro - Kailua-Kona, HI

September 2005 to April 2006

Created new lunch specials.

• Ability to learn new skills under pressure of busy/popular restaurant.

• Ability to handle lunch and dinner rushes on my own when owner intended original pantry position to have two workers at all times, pending restaurant business.

• Quickest employee to catch on to their food prepping routine. Hostess

Huggo's - Kailua-Kona, HI

July 2005 to October 2005

Ability to maintain a positive attitude.

• Ability to foresee the quality of the restaurant's flow through mindfulness reservation timing and seating according to the waiter/waitress capabilities.

Private First Class/ Army Reserves / General discharge Dept. Of Armed Services - Indianapolis, IN

February 2001 to March 2003

Shot expert during pre-qualification (37/40).

• Expert in grenade course.

• One of the top females in physical condition within platoon (72 push-ups & sit-ups in 2 min).

• Instilled Army core values of integrity, selfless service, discipline, honor, courage, and teamwork.

• Ability to learn quickly and adapt in chaotic circumstances that arise.

• Listens and executes instructions given within a timely fashion. Associate in Liberal Arts

West Hawaii Community College

EDUCATION

2012 to 2014

Inventory

Cash Handling

Microsoft Office

training

retail sales

Management

Marketing

Organizational Skills

problem solving

http://nelha.hawaii.gov/resources/nelha-internship-program/ Branch: United States Army

Rank: PFC

Food Service: Customer Situations — Proficient

January 2020

Ensuring customer satisfaction, prioritizing tasks, and suggesting products in a food service setting. Full results: https://share.indeedassessments.com/share_assignment/fjowcyvifr7ugzs8 Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

SKILLS

LINKS

MILITARY SERVICE

ASSESSMENTS

• Communication Skills

• Trustworthy

• Determined

• Responsible and Reliable

• Common sense

• Careful

• Self - Starter

• Listening Skills

• Takes direction well

• Open-Minded

• Resourceful

• Contributes Ideas

• Respect for the Job

• Positive attitude

• Willing to Learn

• Detail and Goal Oriented

• Lots of Tenacity

• Excellent speaker

• Adaptable

• Approachable

• Trainable

• Team player or can work independently

• Type 40 WPM w/97% accuracy.

Computer Skills:

Mac and PC proficient. Microsoft Access 2010, Microsoft Word, Excel, Publisher and Outlook. Familiar with iDVD vers 6, iMovie vers 6, Adobe Photoshop Pro.

ADDITIONAL INFORMATION



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