Data Entry Program Manager

CK / CHERLYNE KING

E: **********@*******.*** 707-***-**** A: 12004 Blackburn Way, Farmers Branch, TX 75234

PROFESSIONAL SUMMARY

Experienced retired military manager with 20+ years in leadership and personnel management. Skilled in typing, software, data entry, and learning new strategies. A sought-after program manager known for critical thinking, problem-solving, and detailed action plans. Excels in gathering precise facts and data for organized project planning to meet deadlines.

WORK HISTORY

Food and Drug Administration-Program Support Specialist

Dallas, Texas

07/2020-01/2022

●Offered precise guidance on complex regulatory matters to government bodies, providing accurate data and procedural advice.

●Mapped business processes and procedures within the Center and Agency, completing assignments with thorough understanding.

●Delivered clear and concise oral and written presentations, effectively communicating information.

●Acted as a Supervisory Project Support Manager, providing technical leadership for management and operational activities.

●Developed briefing papers to identify problems, offer solutions, and make recommendations.

●Led the development of strategies for significant information, operations, and management projects.

●Efficiently coordinated assigned projects with effectiveness.

Department Of The Air Force - Administrative Services & Deployment Manager

Fairfield, California

06/2016 – 05/2020

●Assisted the director in overseeing administrative support programs and acted as the primary source of information.

●Ensured compliance of unit programs with regulations, laws, policies, and directives.

●Acted as the main point of contact for military and civilian personnel issues within the organization.

●Stayed updated on current personnel matters and offered explanations to supervisors and managers.

●Familiar with planning, administering, and monitoring manpower resources.

●Played a crucial role in the utilization of civilian and military positions.

●Conducted various clerical and administrative tasks to support the office/organization.

●Managed CRM database, handling troubleshooting, maintenance, updates, and report generation.

●Initiated timely and budget-conscious project management for complex issues involving executive leaders.

●Supervised training and daily performance of a 10-member staff.

Department Of Defense Air Force - Air Traffic Control Watch Supervisor

Fairfield, United States, CA

01/2008 - 06/2016

●Supervised air traffic services at a major Air Force hub and busy control tower, aiding US and Republic of Korea Air Force operations.

●Managed a team of controllers overseeing crew resources, training, and daily aircraft operations.

●Used an Air Traffic Simulator for training purposes.

●Oversaw various missions in Iraq, including combat and medical evacuation.

●Led the response team for indirect fire attacks, securing airspace for first responders.

●Improved the facility opening checklist by eliminating redundant items.

●Supported Air Traffic training by reviewing records and managing personnel.

●Expedited air traffic service for critical intelligence missions.

●Served as the unit's Information Assurance Officer.

SKILLS

●Excellent verbal and written communication skills, with strong attention to detail

●Outstanding customer service skill with the ability to build rapport with customers

●Motivational leadership style

●Data entry and typing

●File and data retrieval systems

●Proficient with computer applications, such as, Microsoft Office, with the ability to learn new software and tools quickly

●Ability to multi-task and handle multiple concurrent cases

●Ability to learn concepts and apply them quickly

●Supervisor and Team leadership

●Office Management

●Scheduling and calendar management

●Ability to prioritize

●Curriculum development

●Resource allocation

●Staff Management & Supervisory Skills

●Teamwork/Collaboration

●Task delegation

ADDITIONAL INFORMATION

●Availability: Job Type: Permanent, Temporary, Term, Recent Graduates, Work from Home

REFERENCES

Jeffery Forzaglia

Air Force Unit Deployment Manager

Email: *******.*********@**.**.***

Phone: 408-***-****

David Iglesias

Air Force Operational Manager

Email: *****.********@**.**.***

Phone: 937-***-****

EDUCATION

Northwestern State University

Natchitoches, LA

12/2010

Bachelor of Arts :

Psychology

Community College Of The Air Force

Montgomery, AL

Associate of Applied Science :

Instructional Technology

Community College of the Air Force

Montgomery, AL

Associate of Applied Science :

Airway Science

ACCOMPLISHMENTS

●Secret security clearance expires 2028.

●AEF Reporting Tool (ART) trained by 60 AMW ART Manager Mar 2017.

●Unit Deployment Manager Initial Training on 27 Mar 2017.

●Trained on Military Personnel Processing System Customer service functions.

●Office/One Note/SharePoint proficient.

●Completed Community College of the Air Force Objectives and Test Course Aug 2004.

●Completed Community College of the Air Force Principles of Instructional System Development Course July 2004.

●Completed Air Traffic Control Craftsman course/internship Feb/May 2004.

●Completed Basic Instructor Course Nov 2003 with 91%.

●Used Microsoft Excel to develop personnel/inventory tracking spreadsheets.

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