Customer Support Service

Contact

**********@*****.***

www.linkedin.com/in/

michaelpuchall (LinkedIn)

Top Skills

Apparel

CRM

Sales

Michael Puchall

Seeking Sales Operations with a progressive organization Fort Lauderdale, Florida

Summary

Involved in project management, strategic planning, sales support, logistics, and marketing.

Strong understanding to oversee and ensure efficient operations within an organization.Develop strong relationships with customers, connecting with key business stakeholders and executives. Experience

Persist Communications

Office Operations

February 2017 - Present (3 years 2 months)

Miami/Fort Lauderdale Area

Produce project reports as requested.

Coordinated with external vendors.

Assess customer feedback to associates on improvements and achieve higher customer satisfaction.

Responsible for providing leadership,involved in important policy and strategic decisions and procedures.

Handle specific type of intake calls, copy editing and administrative support. Work with senior stakeholders.

Work with cross functional team members to determine value,mission and plan for short and long term goals.

Build alliances and partnerships during trade shows. Teijin Frontier USA

Sales Representative

January 2014 - January 2017 (3 years 1 month)

New York, United States

Total volume =5million plus

Responsible for contacting and meeting with potential buyers Identify and target prospective customers using Linked In, in house CRM and Networking.

Inform customers about products, prices, and credit terms. Recommend products to customers based on their needs and interests, Page 1 of 3

Negotiate contracts, credit terms, arrange deliveries and provide support to customers after the sale

Monitor the textile market and stay informed about latest trends Zelouf International Corp.

Sales Consultant

2010 - February 2013 (3 years)

New York City

- years of sales experience and customer service experience in the wholesale/ retail environment

- skilled interpersonal communicator both written and verbally

- managed major accounts including Tahari, RM Richards and Badgley Mischka

- computer skills in Window's based applications

Printmaker International

Customer Service Representative/ Sales

July 2004 - January 2010 (5 years 7 months)

- communicated 24/7 with major accounts including Federated/Macy's Tahari

- developed and built account relationships

- made sure that customizers stayed satisfied and loyal

- kept company and contacts organized

- paid attention to details to ensure every order was high quality Cameron Industries Inc

Sales Executive

April 1999 - June 2004 (5 years 3 months)

NYC

- in charge of client relationships within Cameron Industries

- sold product to a variety of accounts in wholesale and retail Education

NYU School of Continuing Education

Art History, Criticism and Conservation

Lawrence High School

· (1973 - 1976)

Nassau Community College

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Associate of Arts (A.A.), Communication and Media Studies Page 3 of 3

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