Customer Service Retail Sales
Resume:
D. Cheri Bassett
Esthetician and Makeup Artist
Napa, CA 94559
**************@*****.***
Accomplished customer service professional with extensive experience in retail and hospitality environments. Proficient in processing payments, managing Point-of-Sale (POS) systems, and handling guest appointments. Strong background in the medical and skincare industries, utilizing expertise to meet customer needs effectively. Skilled in QuickBooks, Excel, Photoshop, and Illustrator, with a proven ability to maintain organized and efficient workspaces. Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Cashier/Customer Service
Allied Clean Fuels, Circle K-Napa, CA
March 2024 to Present
• Efficiently processed customer transactions, ensuring accuracy and speed.
• Maintained a clean and well-stocked environment, supporting a positive customer experience. Cashier
Heritage Eats-Napa, CA
July 2022 to November 2022
• Handled customer transactions, provided change, and ensured cash drawer accuracy.
• Set up and broke down cashier stations, and maintained cleanliness in the dining area. Receptionist
NovaTax Consultant-Napa, CA
April 2021 to April 2022
• Managed phone communications and appointment scheduling.
• Processed payments, organized paperwork, and maintained a tidy office environment. Barback
Cosentino Winery, Vintage Wine Estates-Napa, CA
August 2018 to February 2019
Maintained cleanliness in all service and non-service areas.
• Restocked inventory, managed waste, and ensured a pleasant environment for guests. Arch Expert/Prestige Sales Associate
Ulta Beauty Inc./Benefit Cosmetics-Napa, CA
February 2017 to November 2018
• Provided guests with updated appointment information and courteous service.
• Managed inventory, restocked products, and promoted retail sales to enhance revenue. Education
High school diploma
Vintage High School - Napa, CA
1998 to 2002
Aesthetician in Aesthetics
LeMelange Academy of Hair - Napa, CA
Skills
• Retail Sales (2 years)
• Customer service
• Microsoft Office (8 years)
• Cash handling (6 years)
• Upselling
• Dermabrasion
• Makeup Application
• Front Desk
• Merchandising
• Body Waxing
• Medical receptionist
• Medical office experience
• Eyelash extensions
• Medical scheduling
• Medical records
• Phone Etiquette
• Patient Care
• Data Entry
• HIPAA
• Venipuncture
• POS
• Personal Assistant Experience
• Computer Skills
• Host/Hostess
• Patient monitoring
• Medical terminology
• Phlebotomy
• Office Management
• EMT experience (Less than 1 year)
• Nursing administration (3 years)
• Nursing (2 years)
• Veterinary assistant (2 years)
• Healthcare (5 years)
• Animal care
• Restaurant experience
• Communication skills
• Hospitality
• Laboratory Experience
Military Service
Branch: Usaf
Service Country: United States
Rank: A1c
June 2002 to July 2004
Certifications and Licenses
Aesthetician
Assessments
Recruiting — Proficient
November 2021
Managing the candidate sourcing and selection process Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
As a highly adaptable and dedicated professional known for my reliability and commitment to excellence. With a diverse background in customer service, retail, and hospitality, I consistently go above and beyond to ensure customer satisfaction and operational efficiency. My ability to quickly learn new systems and her strong organizational skills make me an invaluable asset to any team. My proactive approach and attention to detail ensure that I excel in any position I undertake.
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