Customer Experience -Customer Service

Logan Jenkins

541-***-**** ***************@*****.***

Client Relations Entrepreneurial Mindset Effective Communicator Team Builder

Highly motivated and dedicated professional known for an exceptional work ethic, quick learning abilities, and meticulous attention to detail. Adept at fostering positive relationships and creating an optimistic atmosphere, I thrive in dynamic, growth-oriented environments. Eager to expand my expertise across various settings, I remain realistic and focused, consistently driving impactful results and contributing to team success.

-Customer Service

-Time Management

-Detailed Oriented

-Positive Attitude

-Adaptable

-Motivated

PROFESSIONAL EXPERIENCE

Internship, Oak & Vine Catering March 2024 - June 2024

Spearheaded initiatives to enhance operational efficiency, significantly improving performance metrics. Designed and implemented comprehensive hiring protocols that streamlined recruitment processes. Successfully managed multiple projects, including timeline development, event coordination, and strategic budgeting. Collaborated closely with executive leadership to optimize operations and strengthening organizational vitality.

Server, Oak & Vine Catering September 2022 - May 2024

Leveraged exceptional interpersonal skills to effectively communicate with chefs, warmly greet guests at events, and carefully listen to detailed orders to ensure seamless operations. Played a crucial role in the successful execution of various events by assisting with the setup and teardown processes, demonstrating reliability, teamwork, and a strong work ethic.

Beer Steward, Growler Guys Ashland June 2023 - September 2023

Demonstrated strong team-building skills, resourcefulness, and adaptability in situations where products were unavailable. Excelled in providing exceptional customer service, effectively managing interactions and resolving issues with multiple customers simultaneously.

Contracting Assistant, Brooks & Co General Contractor August 2013 - January 2021

Efficiently cleaned and maintained job sites, ensuring a safe and organized work environment. Proactively delivered equipment and tools as needed, directly supporting skilled tradespeople and contributing to the seamless progression of construction projects. Demonstrated exceptional attention to detail and a commitment to safety protocols while assisting with various construction duties. Played an integral role in maintaining high productivity levels and ensuring organized, efficient workspaces on residential projects.

Group Coordinator, RSVP Event Planning September 2017 - September 2019

Spearheaded the management of a dedicated crew of seven to ten individuals for a multi-day event that successfully raised over $1.6 million for Asante Hospital. Demonstrated exceptional organizational and leadership skills by meticulously scheduling, coordinating, and overseeing the setup, maintenance, and teardown of both mini and large-scale events. Enhanced my event planning and coordination expertise through hands-on experience, effectively leading and inspiring my team to achieve outstanding outcomes.

EDUCATION AND PROFESSIONAL

California Polytechnic State University, Bachelor of Science Experience Industry Management

With concentration in Event Planning & Tourism

California Liquor License, Issued 6/24 California Food Handlers License, Issued 7/24

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