Krystal Mamou
PROFESSIONAL SUMMARY
Accounts receivable specialist with 10+ years of experience with special skills in communication, efficiency, management, and organization. Exposure to multiple financial software with ability to pay attention to detail, research problems and provide results.
TECHNICAL SKILLS
SAP & Mainframe Software
SharePoint
SnagIt
GEMS
SharePoint
Ercot
SAP/GTS
Sage 200 and Sage100
Ariba
Microsoft Office Suite
Solarc RightAngle
QuickBooks
Worldtrak
Cargowise
CRM
AS400
Blueleaf
Bullhorn
Cybersource
Corrigo
ARM
NAV
NetSuite
Smart Advocate
SAP FieldGlass
Info Pro
Web Collect
OpenInvoice Cortex
My supplier Portal
JD Edwards
RMI
Endur
Salesforce
PROFESSIONAL EXPERIENCE
BPX Energy Houston, TX
Financial Analyst II (Contract) Jun 2023 – present
Perform historical look and breakouts for 2021-2022 wells and 2023 wells for Commissioning Team.
Develop trends and visuals based on data.
Monitor new entries into projects.
Provide first pass QA/QC comparisons to approved budget.
Ensure costs are Commissioning costs.
Alert team to potential overruns.
Analysis on actual costs versus produced water rates.
Analysis on invoice versus field sign in sheet for hauling.
Analysis to ensure hauling invoice tickets are Commissioning costs.
Alert team to discrepancies.
First pass on invoice management
Ensure invoices are properly coded to avoid delays.
Ensure Charges are Valid commission costs.
Ensure Charges are coded so they can be properly tracked during data mining activities.
Support tracking of inspections costs and data
KPI tracking QA/QC
Software SAP HANA, OpenInvoice
McClenny Moseley & Associates Houston, TX
Accounts Payable Lead Jan 2023 – May 2023
Full- Cycle Accounts Payable in high volume environment
Reconciling accounts payable records with accounting records to ensure accuracy
Receiving incoming invoices and preparing them for payment
Recording payments made to vendors on behalf of the company via check or electronic funds transfer (EFT)
Maintaining records of accounts payable transactions for auditing purposes
Coordinating with bookkeepers and accountants to ensure that all invoices are entered into the system correctly
Maintains vendor files; adds, deletes and changes vendor addresses and names. Conducts annual review of vendor file to determine if changes should be made; ensures that records are current and correct.
Responds to inquiries or complaints from vendors or employees concerning accounts payable processing
Initiate and process weekly check runs
Research and resolves all issues related to vendor statements, overpayments and credits.
Software: Quick books, Smart Advocate
Indorama Ventures Woodlands, TX
Accounting Analyst (Contract) oct 2022 – Dec 2022
Work closely with our Sales Team to ensure pricing accuracy and competitiveness
Tracking customer engagement to develop effective pricing strategies for products and offerings.
Communicate findings effectively to relevant departments of the company
Make price adjustments according to client requirements
Respond to pricing queries escalated from sales and other employees as needed
Carry out the process for preparing, submitting, and approving, and maintaining data for invoice, exception, and other pricing categories.
Reviews for accuracy, and gains and documents necessary approvals
And other duties as assigned based on specific area of focus.
Ensure accuracy of client billing activities
Review and process unpaid or pending accounts
Manage overpayment and refunding activities
Perform monthly account reconciliations
Update customer account information as and when needed
Software: SAP
Buckeye Partners Houston, TX
Settlements analyst (Contract) April 2022 – Sept 2022
Update reference data and deals for new locations and shippers in Right Angle
Product Movement Verification Verifying and actualizing product movements which result in customer billings.
Invoice Processing Matching and processing supplier invoices for payment, including tracking of prepayments. Generation and distribution of invoices for customer activity.
Credit Card Payments. Processing Credit Card payments for Direct Ship business and ensuring these credits are issued correctly from Suppliers on daily Draft Notifications.
Problem Resolution Researching and resolving disputes in price and volume.
Generating daily cash forecast reports and sending to Treasury. Government reporting for activity related to specific areas of the business.
Customer Service Communicating with customers and vendors to resolve issues and concerns.
And other duties as assigned based on specific area of focus.
Software: JD Edwards, Solarc RightAngle
Symmetry energy Houston, TX
Accounting analyst (Contract) Sept 2020 – march 2022
Researched and communicated discrepancies between estimates and actuals to Management and Volume Analysts.
Performed General accounting functions as well as analysis and business reporting activities.
Accountable for reducing delinquency for assigned accounts.
Primary emphasis is maintaining accurate and timely and meaningful set of accounts receivable records through journal entry preparation, cash allocation, account reconciliations and other related back-up roles.
Processed adjustments on customer accounts.
Managed customer refund process.
Communicated with customers via phone, email, or mail.
Posted customer payments by recording cash, checks, and credit card transactions.
Software: Endur
Hoover Ferguson Houston, TX
AR Consultant (Contract) Mar 2020 – May 2020
Providing customer service regarding collection issues, process customer refunds, process, and review account adjustments, resolve client discrepancies and short payments.
Responsible for monitoring and maintaining assigned accounts- Customer calls, account adjustments, small balance write off, customer reconciliations and processing credit memos.
Accountable for reducing delinquency for assigned accounts.
Perform other assigned tasks and duties necessary to support the Accounts Receivable Department
Communicate & follow up effectively with sales dept regarding customer accounts on a timely basis.
Monthly Delinquency notices
Negotiated payment arrangements with delinquent customers.
Performed follow up on delinquent active/cancelled accounts.
Analyze, investigate, and resolve accounting and control issues in accordance with company policies.
Posted customer payments by recording cash, checks, and credit card transactions.
Software: NetSuite NAV, RMI
New Tech Global Houston, TX
Accounting Analyst Apr 2018 – Dec 2019
Worked a portfolio of over 5 million dollars and dealt with over 800 commercial accounts.
Prepare and analyze financial records and reports.
Prepare, review and input journal entries for month-end close.
Verifies validity of account discrepancies by obtaining and investigating information from sales, trade promotions, customer service departments, and from customers.
Responsible for monthly report on assigned accounts with balances greater than 1k and over 60 days
Resolves collections by examining customer payment plans, payment history, credit line, coordinating contact with collections department.
Performed follow up on delinquent active/cancelled accounts.
Following very specific and strict deadlines
Posted customer payments by recording cash, checks, and credit card transactions.
Accomplishes accounting and organization mission by completing related results as needed.
Software: Cortex, OpenInvoice
ABM Technical Solutions Houston, TX
Collection Specialist (Contract) Oct 2017 – MAr 2018
Worked a portfolio of over 7 million dollars and dealt with over 900 commercial accounts.
Find and contact clients to ask about their overdue payments.
Update account status records and collection efforts
Take actions to encourage timely debt payments.
Responsible for monthly report on assigned accounts with balances greater than 1k and over 60 days
Resolves valid or authorized deductions by entering adjusting entrie.
Performed follow up on delinquent active/cancelled accounts
Protects organization's value by keeping information confidential
Software: JD Edwards
Matheson Tri – Gas Houston, TX
Credit/Collection Specialist (Contract) Feb 2017 – Sept 2017
Worked a portfolio of over 4 million dollars and dealt with over 600 commercial accounts
Created and maintained accounts, credit applications, contract pricing, and account contacts
Enforced credit policy and procedures, ensuring lines of credit and credit terms are enforced
Posted customer payments by recording cash, checks, and credit card transactions
Take payment by credit card over the phone
Work with Credit Manager and Sales Manager to resolve issues
Matched short pays and returns of cylinders to applicable invoices and make invoice adjustments
Set up new accounts
Monitored and maintained assigned accounts (customer calls, account adjustments, small balance write offs, customer reconciliations, and processing credit memos)
Responsible for monthly report on assigned accounts with balances greater than 1k and over 60 days
Generating and sending out invoices
Performed follow up on delinquent active/cancelled accounts
Software: Cybersource
Omni logistics inc. Houston, TX
AR Collection Specialist Aug 2015 – Aug 2016
Provided customer service regarding collection issues, processed customer refunds, processed and reviewed account adjustments, resolved client discrepancies and short payments
Monitored and maintained assigned accounts (customer calls, account adjustments, small balance write offs, customer reconciliations, and processing credit memos)
Enlisted the efforts of the Sales Team and senior management, when necessary, to accelerate the collection process
Communicated and followed up effectively with Sales Team regarding customer accounts, on a timely basis
Posted customer payments by recording cash, checks, and credit card transaction
Assisted in creating, transmitting, and researching check records for positive pay
Maintained records by microfilming invoices, debits, and credits
Updated receivables by totaling unpaid invoices
Prepared bank deposits
Software: Sage 100/200, Corrigo, Cargowise
Emerson Network Power Houston, TX
AR Collection Specialist Apr 2014 – Aug 2015
Worked a portfolio of over 6 Million dollars with 800 commercial accounts
Provided customer service regarding collection issues, processed customer refunds, processed and reviewed account adjustments, and resolved client discrepancies and short payments
Monitored and maintained assigned accounts (customer calls, account adjustments, small balance write offs, customer reconciliations, and processing credit memos)
Enlisted the efforts of the Sales Team and senior management when necessary, to accelerate the collection process
Communicated and followed up effectively with Sales Team regarding customer accounts on a timely basis
Send statement to outstanding customers
Monitored customer account details for non-payments, delayed payments and other irregularities
Software: E2
Swift Worldwide Resources Houston, TX
Account Receivable Clerk (Contract) Jan 2013 – May 2013
Maintained a portfolio of over 2000 accounts on average about 700 delinquent commercial accounts
Prepared bank deposits, managed accounts receivable recordkeeping, ensured cash receipts, claims, and unpaid invoices were accounted for properly
Developed, implemented, modified, and documented recordkeeping and accounting systems, making use of current computer technology
Analyzed business operations, trends, costs, revenues, financial commitments, and obligations to project future revenues and expenses and provide advice
Provided customer service regarding collection issues, processed customer refunds, processed and reviewed account adjustments, and resolved client discrepancies and short payments
Monitored and maintained assigned accounts (customer calls, account adjustments, small balance write offs, customer reconciliations, and processing credit memos)
Enlisted the efforts of the Sales Team and senior management, when necessary, to accelerate the collection process
Communicated and followed-up effectively with Sales Team regarding customer accounts
Sent weekly and monthly reports to direct supervisor
Participated in team planning meetings
Software: Fieldglass, SAP, Ariba, SPA
Gexa Energy Houston, TX
Business Account Analyst May 2009 – Nov 2012
Performed financial calculations (i.e. amount due, interest charges, balances, discounts, equity, and principal)
Processed batches through Gexa Energy portals, in a timely manner to ensure meeting the required deadline of 2pm CST for the total closeout
Sent daily submittals for move-in/out cancellation by emailing spreadsheets to TSDP
Researched unapplied payments and reprocessed refund/application requests
Developed, implemented, modified, and documented recordkeeping and accounting systems, making use of current computer technology
Prepared bank deposits and managed accounts receivable recordkeeping; ensured cash receipts, claims, and unpaid invoices were accounted for properly
Analyzed business operations, trends, costs, revenues, financial commitments, and obligations, to project future revenues and expenses and provide advice
Software: GEMS, SharePoint, Ercot