Wendy Urbanic
*** ****** *** *** **********, Pa *5601 724-***-****
A dedicated and motivated Administrative Assistant with an nursing back ground, offering versatile office management skills With strong Medical terminology . Strong planner and problem solver who readily adapts to change, works independently and exceeds expectations. Able to juggle multiple priorities and meet tight deadlines without compromising quality. I am a people person and love a challenge.
EXPERIENCE:
Dec 2022– PRESENT ADMINISTRATIVE ASSISTANT, TWIN LAKES REHABILITATION AND HEALTHCARE CENTER - Operate multi-line telephone system to answer, screen and forward calls, providing information and taking messages. - Greet people entering establishment, determine nature or purpose of visit, and direct or escort them to specific destinations. - Responsible for copying, scanning, faxing, filing and maintaining records as requested. - Establish a monthly schedule for the reception department.
HUMAN RESOUCES ASSISTANT, TWIN LAKES REHABILITATIION AND HEALTHCARE CENTER -Ensure that employee licenses, I-9 Forms and certifications are up to date and accurate. -Prepare new employee packets. -Assist Human Resources Director with employee onboarding and orientation
June 2018 -Nov 22 2023 ADMINISTRATIVE ASSISTANT, REDSTONE HIGHLAND INDEPENDENT LIVING: Operate multi-line telephone system to answer, screen and forward calls, provide information and taking messages. - Greet people entering establishment, determine nature or purpose of visit, and direct or escort them to specific destinations. - Responsible for copying, scanning, faxing, filing and Medical Records, Making appointments for my residents. Maintaining a IPAD system for check in process, social work, tours of our Facility. IT Tech of our check-in system.
May 2, 2016 -2018 Transportation Coordinator for 3 campuses for Redstone Highland, driving routes to Dr appointments, Scheduling for events, Making Dr appointments, Taking residents shopping.
COMMERCIAL SALES, LOGANS TV - Operate multi-line telephone system to answer, screen and forward calls, providing information and assisting customers. - Greet customers in store, assist them in finding the right merchandise, close the sale. - Maintain commercial accounts and invoices, receiving and applying payments to their account. - Build and maintain a strong business relationship with commercial accounts. Inventory and ordering Merchandise.
EDUCATION:
JUNE 1988 HIGH SCHOOL DIPLOMA, HEMPFIELD SR. HIGH SCHOOL
AUGUST 1993 MERCY SCHOOL OF NURSING 1 YEAR
SKILLS • Effective written and verbal communication skills • Proficient in Microsoft Word and Outlook • Excellent analytic and problem-solving skills • Works well under pressure • Quick learner* Nursing background* Medical Terminology * Medical Records Filing, Social Work, Programing, Event planning