Social Media Volunteer Coordinator

CHRISTY BAKER

Midland TX **************@*****.*** 432-***-****

Professional Summary

Goal-driven Volunteer Coordinator successful at recruiting and retaining volunteers to meet various organizational needs. Skilled in assessing strengths, evaluating vacancies, and conducting training. Skills

• Nonprofit Experience

• Public Relations & Event Planning

• Program Development & Social Media

• Fundraising & Sales

• Presentation Skills & Content Creation

• Visually Impaired Education

• Recruiting

• Medical Terminology

• Microsoft Office, Excel

• Accounts Receivable & Billing

Work History

Voice Over/Volunteer Coordinator 12/2022 to Current Recording Library of West Texas – Midland, TX

• Audiobook Recording & Volunteer Coordinator

• Volunteer training & collaboration on new material for 24/7 radio station for visually impaired

• Recruited & trained new volunteers on volunteer program goals & objectives.

• Provided ongoing support to volunteers throughout their tenure, addressing any concerns or issues promptly to ensure satisfaction & commitment to the organization’s goals.

• Established strong relationships with local organizations, fostering collaboration & expanding volunteer opportunities.

• Coordinated events involving multiple teams of volunteers, resulting in successful fundraisers & community outreach initiatives.

• Served as a liaison between volunteers & senior leadership, ensuring open lines of communication.

Admissions Clerk 10/2020 to 06/2021

Martin County Hospital District – Stanton, TX

• Floater for 3 offices at Rural clinic

• Call center for COVID-19 & Vaccination events to vaccinate the community

• Communication on electronic health records with nurses on behalf of patient care

• Confirmed all insurance benefits met standards of admissions as dictated by policy.

• Assisted in patient admission process based on federal & state laws.

• Greeted patients in person & via multi phone lines warmly to increase comfort & create rapport.

• Utilized advanced software tools like Excel, Outlook, & scheduling-specific platforms to effectively manage comprehensive appointment calendars. Optician Technician 02/2018 to 10/2020

Optics Unique – Midland, TX

• Facilitated seamless transitions between optometry office visits by efficiently handling paperwork, payments, & insurance verification processes.

• Played a key role in increasing overall patient retention rates by consistently providing high- quality care & personalized eyewear solutions.

• Increased sales through personalized frame recommendations based on facial features, lifestyle needs, & fashion preferences.

• Improved patient satisfaction by conducting thorough pre-testing & accurate measurements for glasses & contact lenses.

Business Owner 04/2014 to 02/2018

The Basin Creation – Midland, TX

• Handcrafted gifts maintained and stocked many retail accounts with products.

• Handmade displays & set up in stores, inventory & special-order packaging for private.

• Established strong customer relationships through excellent communication & attentive service.

• Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.

• Consulted with customers to assess needs & propose optimal solutions.

• Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, & financial reporting.

Discharge Coordinator 08/2014 to 04/2015

Midland Memorial Hospital – Midland, TX

• Social services work for all aspects of patient care after being discharged from the hospital

• Scheduling patients to be transferred to other facilities, home health service equipment, hospice, or even basic needs such as food or medication.

• Arranged placement of patients in facilities appropriate for level of care requirements.

• Enhanced patient satisfaction by providing comprehensive discharge instructions.

• Conducted ongoing assessments of departmental performance, identifying areas for improvement and implementing necessary changes.

• Reduced readmission rates through thorough review of patient records and implementation of individualized care plans.

Emergency Supply Coordinator 01/2012 to 08/2014

Midland Memorial Hospital – Midland, TX

• Stocking medical supplies and equipment & maintaining sufficient quantities in all patient rooms, medical rooms, supply rooms and all Omnicell's.

• Including requisitions for special order supplies needed for trauma situations.

• Improved inventory accuracy by conducting regular audits & implementing efficient tracking systems.

• Implemented demand planning methods to optimize stock levels and minimize stockouts.

• Streamlined procurement processes for faster order fulfillment and reduced lead times. Education

Mesquite High School- Graduation - Mesquite, TX

Prosperity Employment Outreach - Midland, TX

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