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Customer Service Admin Assistant

Location:
Colorado Springs, CO
Posted:
October 15, 2024

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Resume:

Makayla Kamlan

ad9fyk@r.postjobfree.com

**** ********* **. *** **** Colorado Springs, CO 80915

719-***-****

PROFESSIONAL EXPERIENCE

Hennessey Roofing • Admin assistant

**/**** - *******

● Coordinated appointments between the customer and the consultants

● Customer service over the phone and in person

● Computer skills

● Reviewed insurance claims

● Processed contacts

● Assisted with office management S

● Sales assistant

● Kept office clean, bathroom and work areas

Red Robin, Chapel hills • To-go Specialist 01/2023 - 7/2023

● Exercise versatility in fast paced, agile work environments

● Participated in ongoing training and compliance activities

● Defined team directions, and provided guidance to members

● Took responsibility of answering phones and helping customers Chipotle, Interquest • Crew member 03/2022 - 01/2023

● Kept restaurant lobby, front counter and restrooms, neat and clean throughout the shift

● Wiped down tables and equipment, swept, and re-filled the fridges and the mainline

● Served food quickly and accurately for a positive for guest experience

● Interacted pleasantly and professionally with guess to deliver quality customer service

● Entered orders into computer system to send order details to kitchen, mentioning customer special request, and food allergies in person

● Upheld high standards for productivity and quality in operations

● Stock shelves in cases with new or transferred items. Salsa on the Rock, Rockrimmon • Host/Expo 05/2021 - 01/2022

● Coordinated service for food runners and other kitchen staff

● Provided mentorship and guidance to new staff

● Answered phones and let guests know if there was a wait and give an estimate on when they should be there

● Made sure that the guests had a wonderful time from when they showed up to when they leave Shipping Plus, Divide • store clerk Seasonal (summer 2017-2019)

● Took inventory

● Took care of guests in person and on the phone

● Computer skills (customer data input using Microsoft Office)

● Shipping and packing knowledge

ACCOMPLISHMENTS

In July 2022, I received my black belt in Martial Arts. It took me eight years to achieve this accomplishment. Following that I received my second black belt in June of 2023. In October 2017, I was accepted into the leadership program to begin teaching younger students in their journey through Martial Arts. I plan to continue training through the black belt ranks at my dojo 3T Martial Arts.

EDUCATION

Pine Creek High School

High School Diploma May 2023

References available upon request



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