Project Manager Management

David J. Ziff, PMP

Severna Park, MD *****

********@*****.*** 443-***-****

linkedin.com/in/daveziff

Senior Project Manager

Government & Private Sector / Information Technology

Certified project management professional with more than 30 years of success in leading IT projects for such entities as the USDA, DOD, DHS, US Army, US Navy, State of Maryland and various private organizations. Demonstrated expertise in customer relations management (CRM) systems such as SAP, MS Dynamics, Oracle, and Peoplesoft, career planning, tracking and management necessary to on-time, on-budget delivery of process, service and quality improvement programs for complex, multi-faceted agencies. Dynamic, results-focused communicator and team leader highly skilled in interfacing with internal and external stakeholders at all management levels to advance project goals and objectives.

Program/Project Administration

Business Process Reengineering

Requirements & Process Analysis

Systems Development Life Cycle

Policies & Procedures Design & Implementation

Proposal Development & Delivery

Budget & Finance Management

Client, Team & Vendor Relations

Professional Experience

A&T Systems, Incorporated, Silver Spring, Maryland

Program Manager, 05/2023– Present

Managed delivery of State and Local Government Program. As a Program Manager, I am a key member of the leadership team and influence the broader strategic and operational needs within the organization. I provide expert Program and Project leadership to plan, manage, and deliver all aspects of one or more large, technical and complex Program(s) / Project(s), crossing multiple disciplines. Key success factors for this role are a proven track record and passion for leading and delivering Program(s) and Project(s) on-time, on-budget and to scope specifications. This is a senior PM role in a matrix management environment where strong leadership, training and mentoring of less experienced PM’s is required. I am responsible for all management aspects of high visibility Command, Control, Communication, Computers, and Information Management (C4IM) O&M and engineering and integration contracts and new opportunities.

Key Projects:

Maryland State Treasurer’s Office MS Dynamics 365 Cloud Migration Project

Budget: $12MM · Team Size: 20 · Methodology/Tools: Agile

Managed $12Mil Software Development Program with all schedule management using MS Project and SharePoint

Migrated from AS 400 mainframe to MS Dynamics in the Azure Cloud

Coordinated with 10 subcontractors and the State to ensure satisfaction with each sprint

Maryland State Treasurer’s Office MD529 Portal Development Project

Budget: $1MM · Team Size: 5 · Methodology/Tools: Agile

Negotiated $900K Software Development Project for Maryland State Treasurer’s Office MD529 Portal

Created interactive portal for customers to complete adjudication of benefits on line

Received additional project to update State Treasurer’s website

Alcor Technical Solutions, Baltimore, Maryland

Program Manager, 10/2020 – 01/2023

Manage the creation and development of a new Identity Management Solution for the Centers for Medicare and Medicaid Services (CMS). Act as the Scrum Master for the program and integrate into the CMS OIT Development system. Instituted a new employee performance program to provide timely feedback to all employees. Responsible for all SAFe (c) Agile processes throughout the lifecycle of the program. Grew the program from seven to 30 people and added additional revenue through the assumption of additional tasks.

Budget Approximately $21 Million

Key Projects:

Identity Management Project, Centers for Medicare and Medicaid Services (CMS)

Budget: $21MM · Team Size: 20 · Methodology/Tools: Agile

Functioned as Scrum Master for Alcor during design and development

Worked as part of a full SAFe Agile Release Train

Collaborated with other contractors and federal employees to requirements and sprints

Business Solutions Group, Annapolis, Maryland

Senior Project Manager, 3/2019–08/2020

Assistant Program Manager, 7/2017- 3/2019

Directed program, stakeholder and vendor management and oversight throughout implementation and execution of system update projects on behalf of the State of Maryland. Led all phases of project management lifecycle; coordinated with key project stakeholders including clients, state employees and vendors; administered logistical, scheduling and finance activities; and provided consultative guidance to program management team.

Key Projects:

eMaryland Marketplace Advantage (eMMA) Procurement Modernization Project

Budget: $72MM · Team Size: 30 · Methodology/Tools: Agile

Fielded an on-time, on-budget replacement procurement bid board in the cloud.

Worked with MS Dynamics 365 and proprietary Ivalua CRM tools

Worked to migrate data from a mainframe to AWS hosted solution

Worked to integrate several mainframe systems with a cloud hosted procure to pay system

Worked with a global team including India and Eastern Europe

Maryland State Comptroller Integrated Tax System Solution

Budget $70MM· Team Size: 20· Methodology/Tools: Agile

Successfully created full picture of AS IS architecture by conducting personal interviews and establishing workflows.

Worked with proprietary CRM software from RSI

Worked to move from an outdated system to an integrated cloud-based tax system

Inovalon, Bowie, Maryland

Senior Project Manager, 1/2017–7/2017

Executed and delivered encryption and dual factor authentication projects as lead of multiple, tiered project managers for publicly-traded American technology company specializing in data-driven healthcare. Ensured cutting edge innovation, enhanced quality, and optimized product development and functionality via coordination with key stakeholders, initiation of new processes and team development.

Key Project:

Triple Authentication Project

Budget: $2MM · Team Size: 9 · Methodology/Tools: Agile

Presided over upgrade of website security within a significantly condensed timeline.

Worked on big data migration to data-lake platform

Worked as part of a global team

DRT Strategies / Softworld, Inc., Washington, D.C.

Senior Project Manager, 5/2016–12/2016

Supported the United States Department of Agriculture (USDA) Farm Service Agency (FSA) DRT effort as member of the FSA Enterprise Program Management Office. Advanced successful completion of all projects through management of FSA IT investments health and maturity, scheduling, risk and mitigation plans, contractors, and quality standards.

Key Project:

USDA PMO

Budget: $20MM · Team Size: 8 · Methodology/Tools: Waterfall

Cultivated and maintained an outstanding relationship with customers and project team

Cut down on mistakes and revision time by communicating effectively through face-to-face interactions and scheduled meetings

Reduced time to release through streamlined approval process

Delmock Technologies, Inc, Baltimore, Maryland

Senior Project Manager – Maryland State Department of Education, 10/2013–2/2016

Led contractor procurement efforts, provided financial oversight, and assisted in shaping state policies and procedures pertaining to the management of online instructional materials as project administrator for three new software integration and online learning solution projects ranging in value from $1MM to $5MM.

Key Projects:

State of Maryland Race to the Top (RTTT) Program Online Instructional Toolkit Project

Budget: $15MM · Team Size: 7· Methodology/Tools: PHP, SQL Servers, SharePoint, Google Drive, Agile/Scrum

Oversaw all development and implementation of online resource repository and portal of approximately 4,500 educational resources aligned with the Common Core standards.

Produced an estimated 20 online educational and professional development courses and 70 learning modules for students and Maryland educators.

Worked with SharePoint and Blackboard CRM

Advanced Software Systems, Inc., Annapolis, Maryland

Oversight Project Manager, 3/2013–10/2013

Presided over 11 new integrated software system and custom off the shelf (COTS) solution projects for various Maryland agencies ranging in value from $1M to $150MM. Administered budget and procurements and coordinated with senior state officials from various agencies.

Key Projects:

Agency Oversight of Several Projects

Budget: $5MM · Team Size: 1 · Methodology/Tools: Waterfall and Agile

Improved RFP and statement of work generation capabilities by educating customers on the proper use of project management methodology.

Worked with a variety of different CRM packages from MS Dynamics to SAP

Recorded Books, LLC. Hanover, Maryland

Project Manager, 1/2012–3/2013

Reporting directly to Chief Technology Officer, created new online ordering website through management of full implementation lifecycle of web-based ecommerce and customer service management system.

Key Projects:

Upgrade to eCommerce Ordering Platform

Budget: $10MM · Team Size: 8 · Methodology/Tools: ASP.net, MVC, C#, SQL Database, Agile

Developed environment on in-house service to build requirements and produce solutions.

Precipitated on-time, on-budget completion of requirements, development and prototype phases of SDLC.

Worked to transform the ecommerce system from Mainframe to a cloud solution with a proprietary CRM software package.

Worked as part of a global outsourcing team fielding resources from Europe and Asia

Additional Experience

Training Manager (2011-2012) SAIC International, Inc., Washington, DC

Program Manager, Joint Staff (2008-2011) SAIC International, Inc., Crystal City, Virginia

Enterprise Architect Team Manager, DoD BTA (2007-2008) SAIC International, Inc., Crystal City, Virginia

US Army Infantry Officer (1986-1996) US Army, Worldwide

Education and Credentials

Bachelor of Science in Special Education

University of North Georgia (formerly North Georgia College) – Dahlonega, Georgia

Licensure & Certifications

Project Management Professional (PMP® number 1269417)

Scaled Agile Framework Certification

Professional Development

Leadership and Logistics Course (CASSS), US Army Command and General Staff College

Professional Associations

PMI, SAFe

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