Data Entry Front Desk

Tiffany Jimenez

Phone Number : 496-***-****

Email: ****.**********@*****.***

**** ******* **. ****** **,75061

Skills :

●Appointment confirmation

●Customer assistance and interaction

●Data Entry

●Hospitality services

●Handle multiple incoming calls

●Payment processing

●Excel and Word

●Healthcare Marketing

●Assistant admin

●Scheduling appointments

●Microsoft

●Emailing

●Inventory

Experience

Advanced-Online Follett

March 15th,2024-September 2nd,2024.

●Started off in Decal for about a month and half.

●Found Missings orders, meaning the customer hasn’t received a package check the system to see what happened. I will re-pick the order.

●DTG Machine

●Picking and Sorting

●Assistant Admin, updated Spoilages, checked emails from customer services and as well updated all the leads with reports of how many orders they're going to have that day or if they have been on hold for a while.

● Checked for PO# and inventory.

●Learned how to work in returns and stocked back items that customers didn’t like or just didn’t fit.

Physicians Choice Pharmacy / Trail Creek Pharmacy

Patient Liaison and Marketing

Start date: 12/15/2021-08/04/2023

●Delivered Medications to hospitals or at patients homes.

●Sent emails to social workers/Case managers and faxed information to nursing homes/doctor offices and as well hospitals.

●Made stops around the DFW area medical offices/ SNFS.

●Taught patients how to administer IV line and medications

●Events at hospitals and clinics.

●Meetings/Calls to directors, social workers and patients.

●Gather patients private information and insurances to see if they had any benefits and what medications will be covered by the insurance company.

●Scheduled appointments

Best Western Hotel, Lake Dallas,Tx

Front Desk Receptionist

08/2021

●Processed payments and updated accounts to reflect balance changes.

●Greeted visitors and directed them to appropriate areas, verifying reasons to visit.

●Delivered administrative support to team members, including making copies, sending faxes, organizing documents and rearranging schedules.

●Input customers data into reservation software and make immediate updates to reflect room changes.

●Collaborated with housekeeping and maintenance staff to address and mitigate facility issues.

●Prepared daily shift close reports and balanced cash register to accurately reflect all transactions.

Days Inn Hotel, Irving, Tx.

Front Desk Receptionist

11/2019-03/2020

●Welcomed customers to the front desk and engaged in friendly conversations while conducting the check-in process.

●Handled payment processing and provided customers with receipts and proper bills and change.

●Maintained accurate bookkeeping of important flies, running reports and delivering updates and occupancy and revenues.

●Answered phone calls, provided information to callers and connected callers to appropriate people.

Gipsy Lime, Irving, Tx.

Cashier

01/2016-01/2018

●Operated the cash register, collected payments and provided accurate charges.

●Trained new team members in cash register operation, stock procedures and customer services.

●Promoted specific item options to drive sales and achieve add-on purchases.

●Learned roles of other departments to provide coverage and keep the store operational.

Education

Graduate : Irving High School

Diploma

Year: May, 2016

Languages

English

Spanish

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