Human Resources Branch Manager

Holly Sanders

Columbus, GA *****

706-***-**** - *.*******.**@*****.***

Professional Summary

Dedicated Human Resources professional bringing 15 years of expertise in benefits administration, recruitment, and staff development. Talented in bridging gaps between labor forces and management to achieve objectives. Driven and decisive with passion for building and retaining highly effective teams.

Skills

Human resources knowledge

Relationship building and management

Goals and Performance

Proficient in MS Office

Approachable

Verbal/written communication

Team Player

Friendly

Employee Development

Work History

09/2021 to Current

Branch Manager

Ambassador Personnel, Inc. – Valley, AL

Assess expansion plans and present costs to forecast trends and recommend changes

Boost branch sales by developing and deepening customer loyalty through incentive programs

Process and manage branch day-to-day operations

Engage employees in business processes with positive motivational techniques.

Source and recruit candidates to work for multiple clients with various open positions

Review job applicants for certain skills related to specific job requirements

Interview and process candidates for various job opportunities

Meet deadlines by proactively managing individual and team tasks and streamlining processes

Research billing and invoice problems and resolve issues in compliance with established standards

Conduct worksite evaluations for new and reactivated clients

05/2021 to 09/2021

Medical Staffing Manager

Global Personnel Services Inc. – Columbus, GA

Reviewed applications and resumes to support hiring activities.

Performed sourcing, interviewing, negotiations, and hiring.

Collaborated with legal and compliance teams to review paperwork, obtain feedback, and procure available information for new training processes.

Devised hiring and recruitment policies for employee company

Developed marketing strategies to generate leads.

Wrote and posted job descriptions on Indeed, CareerBuilder, ZipRecruiter, and Social Media Platforms.

Recruited and hired employees for Nursing Facilities, Hospitals and Physician Offices

08/2018 to 05/2021

Staffing Specialist

PeopleReady – Columbus, GA

Built business relationships with clients and temporary associates

Generated repeat sales and/or set sales appointments

Selected associates for job assignments and directed them to various job site locations

Interview and identify skilled candidates that meet the clients' needs and requirements

Hire or place qualified candidates according to their experience and skills

Consistently met deadlines for orders placed by the Client/Customer

Payout associates/workers daily

Assist with other branches when needed (Opelika/Auburn branch)

Recruited individuals to work in management, hospitality, maintenance, security detail, technology, and community programs.

Scheduled interviews with potential candidates, filled out required paperwork and prepared introduction manuals.

Managed applicant tracking system (ATS) database by entering, updating, and maintaining candidate contact details, resumes and supporting documentation.

09/2015 to 08/2018

On-site Manager

Global Employment Solutions – Columbus, GA

Interviewed and identified skilled candidates that met the clients' needs and requirements

Hired or placed qualified candidates according to their experience and skills

Audited files to stay within Federal, State, and Local laws, rules, and regulations

Consistently met timeline for orders established by clients

Counseled and terminated currently placed employees during 90-day evaluations

Conducted orientations for new temporary associates

Monitored, coached, and supervised a team of 250 temporary associates

Monitored and handled employee claims involving performance-based, harassment incidents, workers compensation, unemployment benefits and FMLA

Motivated employees through special events, incentive programs and constructive feedback.

Managed employee disputes by employing conflict resolution techniques.

Directed job fairs to bring in local talent for short, long term and seasonal positions.

Facilitated onboarding sessions and on-the-job training for new temporary associates

10/2013 to 08/2015

On-site/Hiring and Recruiting Manager

Select Staffing – Columbus, GA

Interviewed and identified skilled candidates that met the clients' needs and requirements

Hired or placed qualified candidates according to their experience and skills

Audited files to stay within Federal, State, and Local laws, rules, and regulations

Consistently met timeline for orders established by clients

Created weekly and monthly reports and presentations for management team.

Provided general office administration, correspondence, filing and spreadsheet development.

Oversaw employee attendance record and handled payroll

Attended client meetings daily

Monitored, coached, and supervised team of 75 temporary associates

Built and maintained client relationships

Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training new temporary associates

Established and maintained contacts with schools, employment agencies and other public organizations to find and attract applicants.

07/2011 to 02/2013

Client Service Supervisor

Spherion Staffing – Columbus, GA

Provided clients with appropriate candidates for their needs while helping possible candidates find employment

Developed all aspects of Human Resources to include staffing, unemployment, benefits, employee relations, workers compensation and FMLA

Interviewed and identified skilled candidates that met the clients' needs and requirements

Hired or placed qualified candidates according to their experience and skills

Audited files to stay within Federal, State, and Local laws, rules, and regulations

Consistently met timeline for orders established by clients

Counseled currently placed employees during 90-day evaluations.

01/2008 to 06/2011

Front Office Coordinator

Lane Dermatology & Dermatologic Surgery – Columbus, GA

Greeted patients while making sure all information was complete and updated

Verified insurance eligibility/benefits

Received payments and posted to patient’s account

Entered all information into computer system from forms completed by patients

Maintained schedules for multiple physicians

Answered 6-line switchboard, screened callers, and relayed messages

Scheduled patient appointments

Distributed important patient information to physicians and co-workers

Completed cancer claim forms and handled all medical record requests.

03/2000 to 04/2007

Front Office Receptionist/Medical Secretary

Chattahoochee Valley Bone & Joint, Inc – Columbus, GA

Greeted patients as they came in for their medical appointment

Answered 8-line switchboard, screen calls and relay messages

Assisted patients with completion of forms

Verified insurance eligibility and benefits

Create, update, prepare and file patient charts

Maintained appointment schedules for multiple physicians

Posted charges/payments from patients

Answered to the needs of patients, physicians, and healthcare facilities

Provided secretarial support to physicians to include scheduling surgical procedures and examinations

Made appointments for physicians

Filed patient confidential records

Verified pre-certification of benefits for patient surgery

02/1994 to 01/2000

Appointment Scheduler/Team Lead/Supervisor

The Hughston Clinic – Columbus, GA

Started in High School on the Work Program doing various positions for all administrative departments

Graduated High School and was hired on as an Appointment Scheduler

Promoted to Front Office Team Lead

Promoted to Worker's Comp Supervisor

Education

10/2003

Certification: ICD-9 And CPT Coding

Columbus State University - Columbus, GA

03/2003

Certification: Medical Terminology

Columbus Technical College - Columbus, GA

06/1996

High School Diploma

Jordan Vocational High School - Columbus, GA

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