Practice Manager Medical Associates of erie
Resume:
Kathryn Callahan
Erie, PA *****
*************@*****.***
Authorized to work in the US for any employer
Work Experience
Practice Manager
Medical Associates of Erie-Erie, PA
October 2017 to October 2019
Practice manager for multiple physician offices - primary care and speciality
• Geriatrics
• Orthopedics
• Podiatry
• Neurology
• Ophthalmology
• Integrative Medicine
• Sports Medicine
• General Surgery
• Endocrinology
• OB/GYN
• Pediatrics
Managed hiring, staffing, coverage, and general daily functioning for all practices
• monitored physician schedules to ensure appropriate new patient slots and Care Coordinator
Medical Associates of Erie-Erie, PA
February 2017 to October 2019
Manage and oversee the incentive programs associated with all payers - mostly family practice offices, also included OB/GYN
Perform chart reviews to check for appropriate documentation and ensure accurate data capture by payers
Create and distribute practice specific patient call lists with a focus on the specific payer guidelines Customize the EMR to most easily and seamlessly capture the necessary data requested by the payers EMR Trainer
Medical Associates of Erie-Erie, PA
May 2015 to October 2019
• New employee training including new provider onboarding
• EMR “super user” to make necessary changes
• Physician and Speciality specific EMR customizations
• Continuous updates to EMR content based on changing guidelines, recommendations, and clinician preferences
• Managed the transition of providers from paper charts to EMR
• Abstract paper charts into EMR for providers transitioning from paper to electronic documentation
• Ensure all providers are enrolled in PDMP and electronic submission of orders and prescriptions, including refills
Medical Office Receptionist
The Regional Cancer Center-Erie, PA
June 2010 to April 2015
• Patient scheduling - both standard physician or lab/radiology appointments and chemotherapy regimen scheduling that best coordinates with all other appointments while following provider guidelines to the absolute smallest detail
• Insurance Verification
• Patient Check in & Check Out
• Patient demographics verification and updates
• Copay collection
Medical Assistant
The Regional Cancer Center-Erie, PA
September 2011 to January 2015
• Utilized the EHR
• Performed in-office procedures
• Provided patient care
• Obtained patient vitals
• Triaged patients
• Ordered labs
• Responsible for back office duties
• Performed patient assessments
• Scheduled patient appointments
Switchboard Operator
The Regional Cancer Center
May 2011 to September 2011
Managed all incoming calls -
Answered basic/general information questions
Cancelled/rescheduled existing appointments
Transferred to appropriate destination
Education
Master of Biomedical Science in Biomedical Science LECOM - Erie, PA
August 2013 to June 2015
Bachelor of Science
Gannon University - Erie, PA
August 2008 to May 2012
Skills
• EMR Systems
• Practice Management
• Multi-line Phone Systems
• Healthcare Management
• Insurance Verification
• Medical Records
• Medical Scheduling
• Medical Office Experience
• HIPAA
• ICD-10
• Clerical Experience
• Medical Coding
• Medical Billing
• CPT Coding
• Anatomy Knowledge
• Medical Terminology
• Triage
• Office Management
• ICD-9
• Microsoft Excel
• Data entry
• Microsoft Word
• Customer service
• Physiology Knowledge
• Management
• Analysis skills
• Leadership
• Process improvement
• Patient assessment
• Patient care
• Patient monitoring
• Data collection
• Supervising experience
• Documentation review
• ICD coding
• Medical receptionist
• Phone etiquette
• Employee orientation
• Recruiting
• Performance management
• Operations management
• Administrative experience
• Research
• Microsoft Office
• Computer Operation
• Vital Signs
• Medical management
• Typing
• Medical documentation
• Windows
• HCPCS
• Athenahealth
• Computer skills
• EHR systems
• Quality management
• Research
• Customer service
• Typing
• Windows
• Office management
• Leadership
• Data collection
• EMR systems
• Medical records
• Supervising experience
• Medical terminology
• Driving
• Operations management
• Medical coding
• ICD coding
• ICD-10
• Physiology knowledge
• Vital signs
• Anatomy knowledge
• ICD-9
• Documentation review
• HIPAA
• Clerical experience
• Recruiting
• Analysis skills
Certifications and Licenses
CPR
First Aid
HIPAA
Bloodborne Pathogens
AED Certification
Driver's License
Assessments
HR: Compensation & benefits — Proficient
November 2022
Knowledge of compensation and benefits programs
Full results: Proficient
Sales skills — Proficient
February 2022
Influencing and negotiating with customers
Full results: Proficient
Childcare skills — Proficient
May 2024
Tests early childhood education skills and the ability to build relationships with families Full results: Proficient
Supervisory skills: Motivating & assessing employees — Proficient November 2021
Motivating others to achieve objectives and identifying improvements or corrective actions Full results: Proficient
Recruiting — Proficient
February 2024
Managing the candidate sourcing and selection process Full results: Proficient
Recruiting — Proficient
February 2022
Managing the candidate sourcing and selection process Full results: Proficient
Customer focus & orientation — Proficient
February 2022
Responding to customer situations with sensitivity Full results: Proficient
Work style: Reliability — Proficient
May 2024
Tendency to be reliable, dependable, and accountable at work Full results: Proficient
Protecting patient privacy — Proficient
May 2022
Understanding privacy rules and regulations associated with patient records Full results: Proficient
Delivery driver — Proficient
April 2024
Interpreting instructions or signs and solving problems Full results: Proficient
Cooking skills: Basic food preparation — Proficient April 2024
Preparing food, using cooking equipment, and converting ingredient measurements Full results: Proficient
Protecting patient privacy — Proficient
May 2023
Understanding privacy rules and regulations associated with patient records Full results: Proficient
Medical receptionist skills — Proficient
April 2023
Managing physician schedules and maintaining accurate patient records Full results: Proficient
Medical billing — Proficient
May 2023
Understanding the procedures and forms used for medical billing Full results: Proficient
Work style: Conscientiousness — Proficient
February 2024
Tendency to be well-organized, rule-abiding, and hard-working Full results: Proficient
Management & leadership skills: Planning & execution — Proficient February 2022
Planning and managing resources to accomplish organizational goals Full results: Proficient
Administrative assistant/receptionist — Proficient January 2024
Using basic scheduling and organizational skills in an office setting Full results: Proficient
Spreadsheets with Microsoft Excel — Proficient
November 2021
Knowledge of various Microsoft Excel features, functions, and formulas Full results: Proficient
Attention to detail — Proficient
January 2024
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Proficient
Working with MS Word documents — Proficient
February 2022
Knowledge of various Microsoft Word features, functions, and techniques Full results: Proficient
Supervisory skills: Motivating & assessing employees — Proficient April 2021
Motivating others to achieve objectives and identifying improvements or corrective actions Full results: Proficient
Medical terminology — Proficient
February 2022
Understanding and using medical terminology
Full results: Proficient
Management & leadership skills: Impact & influence — Proficient August 2022
Choosing the most effective strategy to inspire and influence others to meet business objectives Full results: Proficient
Work motivation — Proficient
October 2023
Level of motivation and discipline applied toward work Full results: Proficient
Project timeline management — Proficient
February 2022
Prioritizing and allocating time to effectively achieve project deliverables Full results: Proficient
Protecting patient privacy — Proficient
November 2021
Understanding privacy rules and regulations associated with patient records Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Publications
Abnormal neuronal morphology and neurochemistry in the auditory brainstem of Fmr1 knockout rats
https://doi.org/10.1016/j.neuroscience.2015.06.061 September 2015
Fragile X syndrome (FXS) is an inherited neurodevelopmental disorder affecting nearly one in 5000 newborn males and is a leading genetic cause of autism spectrum disorder. In addition to developmental delays and intellectual impairment, FXS is characterized by seizures, attention deficit, and hypersensitivity to visual, tactile and auditory stimuli. The Fmr1 gene encodes Fragile X mental retardation protein(FMRP), which is abundant in neurons, binds select mRNAs and functions as a negative regulator of mRNA translation. A deficiency in FMRP, as in FXS and Fmr1 knockout (KO) animals, results in neuronal dysmorphology and altered synaptic function. Additionally, there is evidence for disruption of GABAergic circuits in subjects lacking FMRP. Our previous studies demonstrated widespread expression of FMRP in human auditory brainstem neurons. Given this observation, we hypothesized that FMRP is highly expressed in rat auditory brainstem neurons and that the auditory hypersensitivity characteristic of FXS results from dysfunction of brainstem networks secondary to decreased expression of FMRP. In our investigation of postnatal day 50 (P50) control rats, we found that FMRP was widely expressed in neurons of the superior olivary complex (SOC). In P50 Fmr1 KO rats, many SOC neurons had a smaller soma when compared to controls, indicative of abnormal neuronal morphology. Additionally, neurons in the medial superior olive (MSO) were more round in Fmr1 KO rats. There was also reduced expression of glutamic acid decarboxylase (GAD67) in neurons of the superior paraolivary nucleus (SPON) and a reduction in the number of calretinin-immunoreactive terminals associated with neurons of the medial nucleus of the trapezoid body (MNTB). Together, these findings support the conclusion that the auditory dysfunction characteristic of FXS arises, at least in part, from defective brainstem networks. Additional Information
CPR
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