Data Entry Customer Service

FLORENCE BABONA

*** **** **** ** ******** GA ****2 Email: *********@*****.*** Phone: 770-***-****

Objective

Seeking a data entry position where my fast and accurate typing skills coupled with solid database management knowledge will contribute to a company’s success. Recommended for an outstanding approach to verbal communication skills. Strong organization skills and the ability to manage multiple priorities reflect in track in a record of efficiently meeting tight deadlines.

Skills & Abilities

Experience with spreadsheets (MS Excel, Google sheets)

Word, Excel, ACCESS, Date Entry

Knowledge of professional office procedures and practices.

Excellent computer skills

Proficient in Microsoft Office

Exceptional attention to detail.

Effective communication skills.

Microsoft Excel(Preferred).

Customer support.

Collection customer service.

Date entry.

Quick typing skills.

Attention to detail.

Ability to work individually and in a team with tight deadlines.

Strong organization skills.

Great communication skills.

Strong date entry skills.

Basic understanding of Microsoft Applications [word, PowerPoint excel.

Experience

Remote Medical Data Entry

Phil Incorporated

February 2024– Present

Verifying insurance and if there’s anything missing

Correct information as needed

Escalating concerns internally as needed

Sending information to pharmacy

Inputting information into multiple databases

Checking competed work for errors or duplicate information before submitting the final product

Remote Patient Service Representative

AmerisourceBergen/Cencora

January 2023 - February 2024

Updating and renewal of existing Patient

Documented and managed Patient information in computer system

Verified Patient insurance coverage if is active are inactive

Review and verify patients addresse,phone number to match the Re-enrollment forms

Verify provided NPI and license number for March Re-enrollment

Enter new dosage prescription for a patient

Documented Patient counters in system and initiated follow-up action

Strong proficiency in Microsoft office: Word, Excel, and Outlook

.

Program Assistance Office (DHS Child Support Services)

Happy Faces Family of Companies (Temp Agency-Tucker, GA)

January 2018 - October 2020

Established child support obligation and ensures that such obligation are met

Sent income withholding order and employment inquiry via mail, fax or mail

Made phone call to verify the correct address for employer.

Date entry (putting incoming data into the system),handle incoming and outgoing mail and send outgoing faxes and handle incoming faxes.

Call employer to verify their business information

Researched further information for incomplete documents

Publix Pharmacy

Publix

Oct 2007 – Nov 2013

Receiving prescription and checking their validity

Processing prescription electronically and ensuring all information is complete and accurate

Selecting the appropriate medicine and measuring dosages to fill prescription

Resolved issues when they arise rejected insurance claims

Greet customers distribute medication, answer questions about Healthcare needs, and provide medication kept behind the counter

Education

Bachelor’s Degree in Pharmacy Tech – 2009 at Southern Iverson University

Payroll Training Certification - 2020

Customer Service Certificate - 2011

Certificate of Distinction - 2019

Certificate of HIPAA Awareness for Business Associates - 2024

High School Diploma at Avondale High School 2004

References

Available upon request

Contact this candidate