Customer Service A D
Resume:
C A D E L I N E
L O U I S S A I N T
******************@*****.***
Boynton Beach, FL 33426
E D U C ATION
Unity School of Business,
Port-au-Prince, Haiti
Certification in Business and
Computer Sciences in Progress
2019 – 2021
Collège Mohandas Gandhi,
Port-au-Prince, Haiti
Bachelor's Degree in General
Studies
2005 – 2019
L A N G U A G E S
Creole: Native/Fluent
English: Basic (Currently studying
to improve proficiency)
S K I L L S
Customer Service Excellence
Cash Handling & POS Systems
Inventory Support
Communication
Adaptability
Time Management
Team Collaboration
Problem Resolution
Multitasking & Efficiency
Physical Stamina
Customer-Focused
Attention to Detail
P R O F I L E
Customer-oriented professional with hands-on experience in retail, hospitality and customer service environments. Demonstrates exceptional interpersonal skills, adaptability and a commitment to providing outstanding service. Adept at managing cash transactions, assisting with inventory and resolving customer inquiries. Seeking to contribute to a dynamic team in a customer-facing role where my passion for service and ability to thrive in fast-paced environments will drive success and customer satisfaction.
W O R K E X P E R I E N C E
Cashier / Customer Service Assistant
Margo’s Kitchen – Boynton Beach, FL 03/01/2024 – 07/15/2024
Delivered exceptional customer service by warmly greeting guests, accurately answering inquiries about menu items and processing orders swiftly, ensuring a smooth dining experience.
Handled all types of transactions, including cash, credit and digital payments, with precision, consistently following company policies and procedures to maintain financial accuracy.
Acted as a key point of communication between the front-of-house and kitchen teams, facilitating timely and efficient service during high-traffic periods, leading to increased customer satisfaction.
Maintained cleanliness and organization in the dining area, strictly adhering to health and safety standards to ensure a welcoming and sanitary environment for customers.
Demonstrated strong conflict resolution and problem-solving abilities, effectively handling customer complaints or issues and taking proactive measures to turn negative experiences into positive outcomes.
Assisted in inventory management by monitoring supplies, restocking items and communicating shortages to management, ensuring that service was never disrupted during busy times.
Contributed to a team-oriented culture by actively participating in team meetings, sharing feedback and providing suggestions for improving operations and customer satisfaction.
A D D I T I O N A L I N F O R M ATION
Availability: Flexible schedule, open to various shifts and roles.
Contact this candidate