Property Management Office Manager

Gina C Sherwood

Folsom, CA 916-***-****

***************@*****.*** www.linkedin.com/in/gina-c-sherwood Results oriented collaborator with a unique combination of expertise in property management, sales, office administration, and mortgage lending. Demonstrated competence in building client relationships and support. Proficient in Microsoft Office Suite, CRM, Calyx Point, Mortgage CRM, Contour, and rental management software. Skills

Property Management

Remote Communication Tools

Training and Supervision

Customer Service

Fair Housing Regulations

Leasing Contracts

Marketing and Advertising

Organizational Skills

Multi-Line Phone Systems

Experience

Leasing Consultant/Manager Partnership/Owner December 2020 – Current Achieved 100% occupancy by implementing targeted property marketing and leasing strategies. Managed resident relations, property inquiries, income documentation and credit, move-in/move-out. Oversaw rental submissions, property tours, rent collection, notices, and work orders. Collaborated on converting multiple rental units to The Housing Choice Voucher Program-Section 8. Processed applications, scheduled inspections, and coordinated repairs or improvements. Construction Office Manager Remodeling Don Right November 2007 - Current Successfully reduced overall expenditures by 30% by managing finances and bid proposals. Delivered exceptional service by delivering building plans, permit revisions, financial guidance, design insights, while expediting supply procurement.

Oversaw subcontractor verification and scheduling, change orders, bookkeeping, and business banking Skills Teacher/Class Assistant Sandra J Gallardo School August 2005 - March 2020 Developed age-appropriate, engaging lesson plans for creative and art activities. Conducted inclusive teaching sessions for up to twenty-eight children. Conceptualized and budgeted festive holiday parties, class donations, and teacher appreciation. Branch Manager Fieldstone Mortgage Company August 2004 - April 2007 Facilitated the establishment of a new retail mortgage branch, leading a team of five. Collaboratively generated $5 million in loan volume in the first 90 days, contributing to a 100% surge in production. Orchestrated end-to-end execution of business trade shows to drive client acquisition and professional referrals. Effectively oversaw branch operations, P&L, reporting expenditures, staff recruitment and training, budgeting, advertising, and marketing.

Branch Manager Lincoln Group of Financial Services April 2003 - July 2004 Promoted to team manager after company expansion. Successfully grew and trained a mortgage production team, achieving a 45% increase in loan volume. Spearheaded recruitment and training initiatives, exceeding sales quotas by 115%. Collaborated on implementing a proprietary 'Client Service System,' enhancing customer experience and fueling significant business growth. Education

Independence High School - San Jose, CA Graduate - General Education California Department of Real Estate License - in process - February 2025 California Association of Realtors Property Management Certification - in process - May 2025

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