Customer Service Data Entry

MARIE EMMELINE ALLY DORVAL

*** ****** ********* *** ** ***********************@*****.*** Phone: 347-***-****

OBJECTIVE

A dedicated and motivated individual looking to enhance skills in administration and customer service while contributing to a dynamic team. Always eager to learn and grow in a professional environment.

SKILLS & ABILITIES

- Data entry and administrative support

- Exceptional customer service

- Fluent in French and Creole; Intermediate in English

- Capable of handling physical tasks, including lifting and standing for long periods

EXPERIENCE

Radio Télévision Caraïbes, Haiti — Secretary/Administration (2022 - 2024)

- Managed schedules and appointments for executives.

- Assisted customers and provided administrative support for live programs.

- Organized office records and handled data entry tasks efficiently.

Hotel El Rancho, Haiti — Customer Service Representative (2020 - 2021)

- Provided excellent customer service to hotel guests, ensuring their needs were met.

- Handled guest inquiries, complaints, and check-in/check-out processes with professionalism.

- Collaborated with the team to enhance the guest experience and resolve issues efficiently.

EDUCATION

Université de Port-au-Prince, Haiti — Bachelor’s in Accounting (2022 - 2024)

- Gained in-depth knowledge of accounting principles and practices.

- Developed analytical skills to assess business financial health and resolve accounting issues.

LANGUAGES

- Fluent in Creole and French

- Intermediate in English

LEADERSHIP & ATTRIBUTES

- Highly active, punctual, and dependable.

- Strong ability to work under pressure in a fast-paced environment.

- Demonstrated leadership in managing administrative duties and resolving conflicts efficiently.

REFERENCES

Available upon request

Contact this candidate