Customer Service Police Officer
Resume:
Bridgette Burke
Experienced Cosmetologist and prior Law Enforcement Officer in search of a position that will display my customer service ‘ perfect ‘ principles. Conroe, Texas / Fort Myers, Florida
*********@*****.***
LinkedIn.com/in/Bridgette-Bu
Bridgette Burke
Bridgette Burke
WORK EXPERIENCE
Sales, Service and Distribution Clerk, USPS Retirement • 08/2018—Present Sort and distribute mail and packages for the days work load to be carried out by individual carriers. Case mail in PO Boxes. Sort and number of packages for pick up. Sell stamps and other postal products. Clean and offer perfect customer service.
Cosmetologist, Retail and Studio Salons
California, Texas, Florida, Louisiana, Virginia, Arizona, • O3/1993 — Present Perform hair cutting/color/Hair extensions services to men, women, and children. Use tools and equipment of the trade. Apply sanitizing procedures to prevent and control infection set forth by state and federal regulations. Clean establishment on a daily basis. I have worked for many locations in many states. Police Officer/Security Assistant, Department of
Veterans Affairs
Pineville, Louisiana/Tampa, Florida • 09/2006—07/2011 Conducted vehicle patrol, provided station security at the mental health clinic, issued magistrate tickets for violations. Responded to and investigated complaints, responded and assisted in all emergency operations and provided protection to all persons on federal property. conducted daily processing of new applicants to the government investigative site and provided guidance in filling out forms completely. Assisted applicants in retrieving information for personal selective service numbers, and other information required for background investigation, submission. The personnel automated systems that I utilized was the office of personnel management equip website. I operated the identix finger printing system for all preliminary investigation submissions on a daily basis. I had the responsibility to enter fingerprint information in access spreadsheets for retrieval and adding results information on applicant status. I have become highly proficient with systems used by the personnel security department
Customer Service-Fraud, Chase Bank Call Center Tempe, Arizona • 12/1999—02/2002 Assisted Chase card customers with their account contacted law-enforcement on fraudulent point-of-sale activity, closed and open accounts after determining security authentication, documented conversation information and transferred calls to appropriate service representatives as needed Police Officer, UnitedStates Postal Inspection
Service
Los Angeles, California and Houston Texas • 08/1986—12/1999 Enforced rules and regulations on postal property, protected the US mail and its operations, provided Customer service, made arrest, responded to alarms and incidents. Completed reports, worked as a communication center operator and supervisor on occasion, conducted vehicle patrol at postal installations as a deterrent to prevent crime, maintained weapons and all training requirements. WORK EXPERIENCE
Answering Phones, Verbal Communication
Skills, Data Entry, Calendar Management,
Office Equipment, Planning, Scheduling,
Shipping, Time Management, Cashier Skills,
Customer Service, Interpersonal Skills,
Problem Solving, Listening Skills, Welcoming
Visitors
EDUCATION
Long Beach State Uuniversity
Long Beach, California • 1981 — 1983
GPA: 3.6
Flavio’s Beauty College
Torrance, California • 1991 — 1993
Cosmetology
GPA: 3.4/4.0
Rio Salado College
Tempe, Arizona • 2000 — 2005
Certificates in Airline Operations, Bank Card
Services(call center) and Corrections Academy
GPA: 3.4/4.0
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