ASHLEY CHAVEZ
***** *** **** **** · 279-***-****
************@*******.***
EXPERIENCE
Local *** ******** *** ******- *****
Coordinating daily tasks according to priorities and plans, making changes when necessary due to weather, supply, delivery, and personnel
Delegating individual responsibilities and projects to crew members and contractors
Recruiting, hiring, training, managing and mentoring employees and contractors
Emphasizing safe use of tools, machinery and equipment while providing training on safety gear, helmets, and procedures
Resolving conflicts or miscommunications quickly and amicably
Regularly reporting project status to supervisors, site engineers and other official
Joining drywall panels using tape and plaster
Repairing cracks and any other damage to the drywall panels
Concealing any imperfections or exposed irregularities in the drywall surface
Layering plaster or spackle with trowels to create a flat surface
Sanding down rough areas on the wall to create a smooth surface
Skimming the surface with a final layer of plaster in preparation for finishing work
Managing and maintaining all the required equipment for the job
Keeping your supervisor abreast of your progress and reporting any job-related issues
Ensuring that all equipment and materials are used safely and effectively 04/16/2017-10/11/2019
Retinal Consultants- TECHNICIAN/RECEPTIONIST
Confirming accuracy of information, including allergies and current medications
Coordinating referring providers and primary care providers (PCP)
Vision Acuity Screening and dilating Patient’s eye(s)
Optical Coherence Tomography scans (OCT)
Tonometry (eye pressure checks) and efficient rooming of patients
Accurate documentation- includes checking on consent forms and proving appropriate forms for the office visit
Maintaining organization of charts
Ensuring all tests and labs are available for patient’s visit
Being a team player to help the clinic run smoothly by assisting tech two and three with tasks when needed
Facilitating necessary follow-up to ensure satisfactory resolution
Developing and refining scheduling processes and training
Managing the daily appointment list which requires scheduling, cancelling, or no-showing appointments
Monitoring the clinic consultations in accordance with guidelines
Inputting and extracting data of a highly technical nature, ensuring productivity is maintained at the established level
Utilizes basic hygiene, cleaning and disinfection of reusable medical equipment (RME) 2
instruments and ophthalmic equipment
Obtain, document and record ophthalmic and medical information from patients in order to develop an accurate electronic progress note, practice basic hygiene and infection control in a patient care setting
02/24/2015-03/25/2017
REALITY MANAGEMENT, INC– RECEPTIONIST
Welcome clients to the office and interview them to determine their purpose of visit.
Assist clients in determining an estimate for their properties by looking through similar listings
Respond to inquiries regarding available property prices in other areas
Schedule appointments between agents and clients based on their availability
Manage invoicing and payments by ensuring that all payments are handled properly through the bank
Receive, sort and distribute incoming mail to recipients in the office and decide for outgoing mail to be delivered
Processes incoming and outgoing materials such as letters, correspondence, reports, memoranda, and other forms of written communication
Reads and responds to email systems consistently daily. Participates and attends mandatory staff meetings
Ensures availability to receive incoming phone calls allowing optimal patient telephone accessibility utilizing the Telephone System and provide telephone assistance within the prescribed times
Answers questions and effectively communicates concerning policies and procedures related to organization
Processes requests about the organization, its functions, and activities, which are routine in nature
12/15/2014-02/24/2015
BJ’s Restaurant and Brew House- Waitress
Help patrons select food and beverages by presenting menu; offering cocktails and appetizer’s; suggesting courses; explaining the chef's specialties; identifying appropriate wines; answering food preparation questions
Maintains table setting by removing courses as completed; replenishing utensils; refilling water glasses; being alert to patron spills or other special needs
Provide exceptional customer service
4/15/2012- 06/10/2015
Camden Springs - Waitress
Provide exceptional client service to an aging community, while being sensitive to their concerns and patient with their requests
Being observant to ensure all clients are comfortable and all needs are met in the dining area
Prepare room for dining by clothing tables, setting decorations, condiments, candles, napkins, service plates, and utensils
3
EDUCATION
05/2013
DIPLOMA, SHELDON HIGH SCHOOL
SKILLS
• ABILITY TO MULTI-TASK WHILE HANDLING CUSTOMER SERVICE INQUIRIES AND INCOMING CALLS, DETERMINING THE NEED AND ROUTING THEM TO THE APPROPRIATE PERSON OR DEPARTMENT CONTACT.
• EXCEPTIONAL TIME MANAGEMENT AND PROVEN PROBLEM-SOLVING SKILLS
• IN-DEPTH KNOWLEDGE OF COMPUTERS PROGRAMS INCLUDING MICROSOFT OFFICE.
• I AM EXTREMELY MOTIVATED, VALUE JOB PERFORMANCE AND POSSESS AN ENTHUSIASTIC WORK ETHIC.
• PROVEN ABILITY TO WORK WELL UNDER PRESSURE, AS PART OF A TEAM OR INDEPENDENTLY.
• EXCELLENT PROBLEM SOLVING AND NEGOTIATING SKILLS.
• ABLE TO MAKE DECISIONS INDEPENDENTLY AND QUICKLY WITH MINIMAL ESCALATIONS. ACTIVITIES
Volunteer with local competitive dance team for underserved communities, campaign organizer for California Labor Council.