Customer Service Delivery Driver
Resume:
C O N TACT
************@*****.***
Dalton, GEORGIA 30720
phone
address
P R O F E S S I O N A L S U MMARY
Experienced CDL delivery driver with a clean driving record and excellent customer service skills. Proficient in heavy hauling and adept at loading and unloading cargo. Skilled in documentation and reporting, decision-making, and multitasking. Fluent in English and Creole, and possess a valid Class B commercial driver's license. E D U C ATION
June 2000
High School Diploma
CCSWEETING SENIOR HIGH SCHOOL, Nassau, New
Province Bahamas
E X P E R I E N C E
November 2023 - Present
CDL Delivery Driver
First Student, Dalton, GEORGIA
October 2022 - August 2023
Mail Carrier
USPS, Dalton, GEORGIA
Consistently followed company policies related to
route planning, vehicle maintenance.
•
Experienced in completing pre-trip inspections of
vehicles prior to departure.
•
Managed and maintained a clean driving record for
the past five years.
•
Adept at loading and unloading cargo using
appropriate safety measures.
•
Adaptable in working various shifts including nights, weekends, holidays and overtime hours.
•
Developed strong communication skills while
interacting with customers on a daily basis.
•
Delivered high volume of mail daily in a timely and efficient manner.
•
Adapted quickly to new routes and delivery
changes, increasing efficiency of mail distribution.
•
Developed excellent customer service skills by
ensuring timely delivery of packages and mail to
customers.
•
Ensured proper handling of items requiring special care such as hazardous materials or fragile items.
•
Inspected outgoing mail for accuracy,
completeness, and compliance with postal
regulations before leaving post office.
•
Sorted mail and packages according to delivery
sequence.
•
Provided friendly customer service by answering
questions regarding postal services and providing
assistance with package pickups.
•
Picked up and delivered mail to established mail
stops.
•
Maintained a clean and organized vehicle, ensuring all safety regulations were followed during
•
CULINARY WORKER
R O S E - M A E G U I L L A U M E
June 2015 - September 2022
Deli Clerk
Publix, Chattanooga, Tennessee
transport of packages and mail.
Loaded and unloaded packages onto truck for
delivery according to established safety guidelines.
•
Successfully sorted incoming mail according to
established procedures for further processing.
•
Ensured customer privacy by securely delivering
mail and packages to the correct address.
•
Obtained signatures on registered, insured, and
certified mail.
•
Maintained accurate records of pick-ups and drop-
offs at each location along the route.
•
Delivered packages safely to residences,
businesses, post offices, and other locations within designated area.
•
Completed paperwork associated with daily
deliveries including proof of delivery documents
and invoices.
•
Utilized GPS navigation systems to identify the most efficient routes for daily deliveries.
•
Sliced and weighed deli meats and cheeses for
customer purchase.
•
Provided excellent customer service by greeting
customers, answering questions, taking orders and
providing product information.
•
Operated meat slicing equipment safely and
followed established safety protocols.
•
Promoted deli specials and new products to
customers.
•
Performed opening and closing duties including
setting up displays and cleaning counters.
•
Understood and followed food safety procedures
and requirements.
•
Prepared sandwiches, salads and other deli items
according to recipes.
•
Trained new employees on deli operations and
customer service best practices.
•
Took orders, answered questions, and performed
suggestive selling.
•
Maintained a clean and organized work area by
sweeping, mopping, and stocking shelves.
•
Maintained an upbeat attitude during peak hours of business traffic.
•
Stocked deli display cases with products and
rotated items using first in, first out method.
•
Prepared, packaged, and labeled products for sale
to customers.
•
Developed relationships with customers to
encourage repeat sales.
•
Took inventory of deli items and restocked shelves when necessary.
•
Restocked shelves after each shift and rotated
product inventories as necessary.
•
Wrote out and prepared deli tray and special
orders.
•
Worked collaboratively with other departments
throughout the store.
•
Monitored stock levels and communicated low-
inventory status to management team.
•
Consistently met daily production quotas for
prepared meals and snacks.
•
Resolved customer complaints promptly while
adhering to company policies.
•
Performed cleaning duties such as sweeping,
mopped and washing dishes, to keep equipment,
and facilities sanitary.
•
S K I L L S
• [State] Driver's License
• Documentation And Reporting
• Decision-Making
• Valid Class A Commercial Driver's License
• Punctual and Reliable
• Customer Service
• Multitasking
• Heavy hauling
• Fluent in English
• Fluent in Creole
R E F E R E N C E S
Christopher Giangrosso — First Student
CDL HOLDER
***************@*****.***
Chris Roberts — Self Employed
Manager
******************@*****.***
Coworker
phone
Supervisor
phone
Contact this candidate