CHARLIE **********@*****.*** ***-A. ***-**** CUEVAS Katy, Texas 77449
Summary
Diligent and thorough Shipping and Receiving Clerk with excellent attention to detail and in-depth understanding of shipment tracking and support. Keeps center moving smoothly with accurate records and timely processing. Careful about finding and correcting errors. Skilled to bring strong background in distribution and supply management. Identifies and resolves problems in advance to promote smooth operations. Quick learner with advanced skills in database and word processing software.
Skills
Problem-Solving
Records Management
Relationship Building
Inspection and Quality Control
Self-Motivated and Independent
Effective Communication
Verbal and Written Communication
Shipment Tracking
Warehousing Operations
Attention to Detail
Heavy Lifting
Organization and Prioritization
Inventory Management
Safety Procedures
40 WPM
Punctual and Reliable
Limited understanding and communication with Spanish
US Driver's License
Teamwork and Cooperation
Materials Transport
Shipping Method Optimization
Damage Identification and Reporting
Shipment Inspection
Contents Verification
Data Documentation
Clear Communication
Order Checking
Pattern Recognition
Workflow Planning
Invoice and Manifest Review
Routing Determination
Materials Requisition
Carrier Relations
Charge Calculation
Inventory Monitoring and Management
Box and Container Packing
Document Preparation
Storage and Supply Management
Experience
Maintenance Water District Management - 17707 Old Louetta Rd, Houston, TX 77070 11/2022-Current
Maintain general maintenance work at both water and waste water facilities.
Document pump times at various lift stations.
Record any anomalies at both plants and lift stations.
Detailed cleaning schedules for various parts of every plant visited on a day to day basis.
Minimal supervision required when performing these tasks.
Clerical upkeep of paperwork at every station and plant.
Follow schedules to complete various duties
Delivery Driver / Insider Marco's Pizza - Katy, TX 04/2022 – 02/2024
Navigated local streets and highways with ease using GPS system.
Maintained positive relationships with customers to promote further business opportunities.
Collected tips from customers through hands-free electronic methods.
Used point-of-sale hardware and software to enable smooth pizza transactions when delivering or helping out at store.
Offered customers information about restaurant menu items or special promotions.
Maintained vehicle according to company and state safety requirements.
Presented customers with bills and receipts to collect payment for delivered food.
Communicated with patrons and built lasting and loyal business relationships with repeat delivery customers.
Reviewed orders before and after delivery to verify completeness, correct charges and customer satisfaction.
Communicated with restaurant staff to coordinate deliveries and obtain destination address.
Documented time of delivery to record completion of order.
Reported delays due to breakdowns, weather or traffic conditions or other emergencies.
Analyzed customer address to determine best route for timely delivery.
Helped recruit and train new team members.
Recorded weekly hours and mileage for accurate payment.
Maintained a clear work area in order to prevent possible food contamination.
Fast, punctual with perfect attendance.
Shipping & Receiving Specialist HEB, Houston Culinary Center - Houston, Texas 02/2007 - 07/2022
Operated forklifts, hand trucks, or other equipment to load, unload, transport and store goods.
Organized storage areas to maximize movement and minimize labor.
Prepared packages for shipping and determined most economical shipping methods.
Checked items to be shipped against work orders to confirm correct quantities, destination and routing.
Maintained inventory of shipping materials and supplies.
Prepared accurate shipping orders and bills of lading to direct and route materials according to HEB standards.
Assisting management regarding shrink issues.
Scheduling partners time in and time out.
Performing scheduled and unscheduled audits. Prepared documentation to track and report on damaged or missing items.
Supervised pickup and delivery schedule to monitor business and maintain accuracy rate.
Implemented cost-effective methods, carriers and routes to optimize shipping and receiving strategies.
Coached new staff preparing outgoing and receiving incoming shipments. Delivery Driver Houston Coca-Cola Bottling - Houston, TX 09/2005 - 02/2007
Responsible for the accounting and inventory associated with the daily orders and deliveries
Reviewed and verified invoices and purchase requests to confirm accuracy.
Filed vehicle logs, cargo records or billing statements according to company regulations.
Conducted pre-inspections to keep trucks reliable and well-maintained.
Operated manual and mechanical equipment safely to minimize injury and accident risks.
Reported delays and accidents to stations using telephones or two-way radios.
Communicated frequently with dispatch to relay route changes and delays impacting customer delivery timetables.
Utilized street maps to plan and determine most efficient routes.
Inspected vehicles' condition, supplies and equipment before and after trips
Contacted customers prior to delivery to coordinate delivery times.
Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
Reviewed delivery documents and orders and reported errors to supervisor.
Inspected vehicle and maintained gas, oil and water levels.
Loaded and unloaded vehicles at distribution center and delivery address.
Improved project completion time, multi-tasking operations on heavy equipment and trucks.
Processed shipment documents neatly and efficiently for each load. Coordinator and Delivery Driver The Linen House - Houston, TX 09/2001 - 09/2005
Organized even arrangements and maintained general appearance at special events and occasions.
Delivery of linens corresponding to their special event.
Set-up and breakdown of linens.
Worked flexible and various shifts.
Trained and mentored administrative staff members in company policies, daily task execution and industry best practices.
Implemented and maintained company protocols to facilitate smooth daily activities.
Used judgment and initiative in handling confidential matters and requests.
Moved large and bulky items manually or with pallet jacks or forklifts.
Organized warehouse design to maximize space for stock while allowing for high volume traffic zones.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Acted as interpreter between front office and warehouse office team members Education and Training
Houston Community College Houston, TX 01/2005
Associates of Arts
Languages
Spanish:
Limited
Certifications
OSHA 8-Hour Certified
PMHE Certified
Food Handler Certification
References
Available Upon Request