Social Media Account Executive

Microsoft Office

Client relationships

Digital Advertising

Canva

Networking

Broadcasting and Media

Public Speaking

Communication

Social Media

401-***-**** · **********@*****.*** ·

* ********* Road, Smithfield RI, 02917

Shannon Joyce

PROFESSIONAL EXPERIENCE

SKILLS

Hall Communications

Account Executive

WCTK-Cat Country 98.1FM & WNBH Big 101.3FM

Develop and maintain relationships with new and existing clients Prospect for new business through cold calling, networking, and referrals Conduct needs assessments with clients to identify their advertising objectives and develop customized advertising campaigns

Prepare and present advertising proposals to clients Negotiate and close advertising contracts

Monitor and report on the effectiveness of advertising campaigns Attend industry events and conferences to network and stay up-to-date on industry trends Sept 2022 -December 2023

January 2024-Present

Lifespan

Patient Service Representive

Ambulatory Clinic

•Welcome patients, schedule appointments, maintain patient records, and insurance information.

•Coordinate work flow between the providers, patients, and clinic.

•Verify insurance coverage, collect co-pays, and assisting with administrative tasks as needed.

•Answer a high volume amount of calls in a call center.

•Knowledge of EPIC software.

Business Development Specialist

Server

A Wish Come True Inc.

Buffalo Wild Wings

Networked among local business and community organizations to develop leads and generate sales for fundraiser.

Conducted regular meetings with surrounding businesses in community to build positive and productive relationships.

Tracked sales calls in database for hand sanitizers sold and donors between the community, such as: small businesses, schools, and families within community. Cultivated warm relationships with regular customers. Promoted rewards program to foster repeat business. Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales. Worked with POS system to place orders, manage bills and handle complimentary items. Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers. August 2020 - November 2020

January 2016 - January 2021

Hall Communications

Promotions Assistant

Assisting with the planning and execution of promotional events and campaigns Coordinating with clients and promotions department to ensure onsite appearances run smoothly Creating and distributing promotional materials, such as flyers and social media posts Analyzing the success of promotional campaigns and making recommendations for future improvements

Nov 2021-Sept 2022

WCTK-Cat Country 98.1FM & WNBH Big 101.3FM

Latte Love Coffeehouse

Barista

Memorized recipes for specialty coffee beverages and seasonal offerings. Recommended products based on solid understanding of individual customer needs and preferences. Created wide variety of hot and cold drinks in average shifts with consistently creating positive customer satisfaction.

Maintained espresso equipment and performed minor repairs to keep coffee machines functioning properly.

Trained and supervised barista workers to maintain and uphold store policies Jan 2021-Sept 2022

Keyholder

Delta Phi Epsilon Sorority

Gamma Xi Chapter at Rhode Island College

Vice President of Programming Delta Phi Epsilon

Coordinated the chapter's first Dodgeball Tournament; raising over $300 for our chapter. Organized and executed our annual Deepher Dude; raised $900 that was donated to the Cystic Fibrosis Foundation.

Recruited gentlemen from other Greek organizations to participate in the male pageant, designed social media flyers to promote the fundraiser

Raised over $1,500 through fundraising sales by selling Otis Spunkmeyer Cookies and Cake Rolls, processed order forms and transactions between the sorority and company. Participated in Great Strides Walk in Pawtucket, RI and Newport, RI to support The Cystic Fibrosis Foundation.

Attended the Making Strides Breast Cancer Walk and participated in the walk and motivating other walkers and survivors.

Planned and executed the Gamma Xi's first ever 65 Roses Gala, raising a grand total of $1,313 that was donated to the Cystic Fibrosis Foundation.

Successfully recruited sixteen new members to the Gamma Xi Chapter. Vice President Rhode Island College Panhellenic Council Recruitment Attended recruitment counselor workshops, led and informed potential new members throughout the recruitment process, gave unbiased opinions to help educate women going through the process. UIFI, The Undergraduate Interfraternity Institute

at The University of Indiana

Attended interactive sessions, learned to improve functionality and membership experience within chapters.

Through each session, I chose which sessions to attend to improve myself both professionally and personally.

Networked with sisters from close chapters and traded ideas and other experiences that worked in their favor.

GREEK LIFE ACHIEVEMENTS

Bachelor of Arts: Communications And Public Relations Rhode Island College 2015-2020

Professional development completed in Advertising

Member of The Delta Phi Epsilon Sorority

Elected to Vice President of Programming for The Delta Phi Epsilon Sorority for the 2019-2020 school year.

Elected the Vice President of Recruitment for The Delta Phi Epsilon Sorority for the 2018-2019 school year.

EDUCATION

Smithfield High School

Smithfield, Rhode Island 2011-2015

-Elected Captain of Ladies Varsity Soccer.

- Elected Captain of Ladies Varsity Lacrosse.

- Member of Varsity Cheerleading Team.

- Awarded 3 Sport Athlete.

- Received Honors.

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