Stephen Oliver
313-***-**** - ***************@******.***
Work History
Machine operator and laborer
T AND T CONSTRUCTION- Troy, MI
Grease all pivot points in Komatsu excavator.
Pick up piles of stone and sand with John Deer loader
Compressor hand pushed and john deer roller vehicle.
Lay underground pipe, pcv and cement. Mortar jobs, and shoot grade.
CLASS A CDL TRUCK DRIVER
PRIORITY WASTE- Hamtramck, MI
Used roll off truck to pick up and dump big garbage cans on the sides of homes.
Ran trash routes in specific cities as assigned
Performed pre and post trip checks on vehicle.
CLASS A CDL TRUCK DRIVER
GFL Environmental – Sterling Heights, MI
Ran efficient routes by mapping plans to GPS apps and adjusting for weather and traffic problems
Checked trailer hitch and secured attachments to tractor for optimal safety
Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents
Operated with safety and skill to avoid accidents and delays
Maneuvered vehicles with high degree of skill through narrow passageways and around obstructions such as parked cars.
05/2018 to 01/2020
SALES ASSOCIATE-ATT
Dirmark-ATT Contractor – Dearborn, MI
Engaged with customers to effectively build rapport and lasting relationships
Prepared merchandise for sales floor by pricing or tagging
Engaged with customers to build rapport and loyalty
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise
Maintained calm demeanor and professionally managed issues in busy, high-stress situations
Solved customer challenges by offering relevant products and services
Helped customers locate products and checked store system for merchandise at other sites
Educated clients on current promotional offerings and products using persuasive selling tactics.
04/2004 to 04/2017
CUSTOMER SERVICE REPRESENTATIVE/SALES ASSOCIATE
ACS Services – Southfield, MI
Provided primary customer support to internal and external customers
Updated account information to maintain customer records
Answered customer telephone calls promptly to avoid on-hold wait times
Answered constant flow of customer calls with minimal wait times
Offered advice and assistance to customers, paying attention to special needs or wants
Responded to customer requests for products, services, and company information.
TRAINING/LICENSES
09/2021 to 10/2021 CDL Class A
US Trucking, Sterling Heights MI