Quality Management Employee Relations

Brian L. Ruddock

Fort Worth, TX *****

Phone: 214-***-**** Email: ********@*****.***

Professional Summary

Accomplished Warehouse Personnel Supervisor and Inventory Administrator at Cheaper Than Dirt, with more than 19 years of success encompassing the functional areas of operations, quality management, distribution and customer relations. Adept in records management and onboarding processes. Streamlined hiring, reduced turnover rates significantly and excelled in employee relations. Proven track record in enhancing logistics efficiency and implementing robust safety programs. Critical cost containment skills, administrative background supported by exceptional communication skills. Recognized for the ability to bring time pressured situations to a successful conclusion.

Accomplishments

Collaborated with team of 5 in the development of Warehouse procedures and work instructions.

Use Microsoft Excel to develop inventory tracking spreadsheets.

Certificate of Completion ISO 9000 Internal Auditor, September 1999

Certificate of Accomplishment for Continuous Improvement in Quality Management, December 1999.

Certificate of Completion for QES (Quality Educational System) training, February 2001.

Member of Steering Committee for Fort Distribution Center charged with the development and implementation of ISO 9000 Standard system.

Wrote and developed all procedures and work instructions used in all warehouse activities.

Fort Worth facility was ISO 9000 certified and awarded Platinum status by major contract – American Airlines.

Certificate of Completion UPS-DOT Hazardous Materials Training, February 2017.

Skills

Onboarding Processes Payroll Management Report Writing

Policies and Procedures Quality Management Employee Relations

Recruitment Strategies Records Management Inventory Control

Operations

Work History

6/2010 – 10/2024 Warehouse Personnel Supervisor

Cheaper Than Dirt, Fort Worth, TX

Provide Personnel Records management for all areas of the warehouse, placing particular emphasis on process development, logistics and staffing and provide standard measures regarding employee performance, development and training.

Streamlined hiring process for quicker onboarding and reduced turnover rates.

Prepare, review and direct operation processes/procedures and manuals in the warehouse.

Provide administrative management of metrics and reports to the Receiving, Shipping Returns and Inventory Control Departments.

Keep and maintain training records.

Keep and maintain attendance records.

Ensure all coaching and disciplinary matters are conducted in a timely manner.

Set up and maintain HR files according to company policies.

Coordinate with Warehouse Director and supervisors to schedule logistics and labor.

Develop and coordinate with warehouse supervisors safety and security programs and activities.

6/2005 – 6/2010 Inventory Administrator

Cheaper Than Dirt, Fort Worth, TX

Keep and maintain accurate records of all merchandise received from vendors and reconcile packing lists with purchase orders and input information accurately into data base.

Work in conjunction with Accounts Payable and Purchasing to ensure timely receipt of all merchandise.

Manage physical inventory counts, reconciling discrepancies to maintain accurate records and minimize errors.

Work and solve all physical discrepancies so that delays are decreased for daily receipts.

Assist Warehouse Manager and Supervisor with the execution and transfer of inventory.

Follow warehouse safety and security procedures.

Maintain and continuously develop job knowledge and skills.

Education

University of Texas at Arlington, Arlington, TX Graduated May1992

Bachelor of Arts: Marketing

Bloomfield College, Bloomfield, NJ 1987 - 1988

Dean’s List 1987 & 1988 Business Administration Major 3.8GPA

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