Dining Room Customer Service

Monica Y. Fuentes **** Agate Place Apt. * • Pueblo, Colorado • 719-***-****

********@*****.***

Skills: Teamwork

Training

Communications

Employment: lanne's Pizzeria

Education:

References:

Server

Pueblo Colorado

February 2022 to November 2023

• Checked to ensure that appropriate changes were made to resolve customers' problems.

• Executed daily operations of dining room.

• Trained staff in waiting on tables, side work, daily duties

• Resolved customers' service and billing complaints by performing activities such as exchanging merchandise, refunding money, and adjusting bill.

• Successfully handled full dining room.

Gus' Tavern Pueblo Colorado

Bartender October 2019 to July 2022

• Executed daily operations of bar and food orders

• Was instrumental in keeping customers happy.

• Resolved customers' service and billing complaints by performing activities such as exchanging merchandise, refunding money, and adjusting bills.

• Successfully handled a full bar.

• Structured and maintained a kitchen.

• Determined charges for services requested, collected deposits and payments, and arranged for billing.

• Responsible for maintaining a clean and safe place to eat and drink. Klamm's Shell Pueblo CO

Server October 2017 to October 2019

• Checked to ensure that appropriate changes were made to resolve customers' problems.

• Was instrumental in providing good customer service in the dining room.

• Resolved customers' service and billing complaints by performing activities such as exchanging merchandise, refunding money, and adjusting bills.

• Successfully handled a full dining room.

South High School

Diploma

Pueblo Community College

Associates

Colorado State University

Colorado Institute of Art

Available upon request

Pueblo Colorado

Pueblo Colorado

Pueblo

Denver

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