Case Manager Community Resources

Denver, CO ***** 903-***-**** ****************@*****.***

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CHERYL CECE JENKINS

PROFESSIONAL SUMMARY

Compassionate Case Manager experienced with youth and young adults within the criminal justice. Proactive and resourceful with strong knowledge of community resources. Offers excellent problem-solving, conflict resolution and communication abilities.

SKILLS

Progress Evaluation

Direct Patient Care

Staff Management

Patient Assessments

MS Office

Trauma-Informed Care

Crisis Intervention

Community Resources

Motivational Interviewing

Patient and Family Liaison

Social Perceptiveness

Family Reunification

HCPF Rights Modification

Case Logic 2.0

100.2 Scoring & Documentation

Diversity, Equity & Inclusion for the Healthcare Employee

IADL & ADL Assessments

CMBS

WORK HISTORY

PLANNING CASE MANAGER 09/2023-8/23/2024

ROCKY MOUNTAIN HUMAN SERVICES DENVER, CO

Network to establish and maintain professional relationships with referrers and community resources to form a bridge of identified support for our participants.

Screen referrals to assess whether they are likely to have an I/DD and meet the additional requirements of Denver’s IDDEAS’ Mill Levy funding, along with assessing their current needs and barriers involved in establishing permanent services and housing.

Assist the participant in the application process for appropriate community and government programs including but not limited to Medicaid health insurance and long-term care HCBS programs.

Assist the individual in the activation and annual maintenance of all community and government programs.

Maintain ongoing and consistent contact with participants to encourage their engagement toward obtaining I/DD determination and Long-Term Services and Supports Systems.

Facilitate the immediate and approved purchase of goods and/or services to meet the needs of individuals, as available funding allows.

Make referrals to other organizations, agencies, or service providers, as necessary, for the benefit of the individual.

Keep accurate records of the time spent working on behalf of participants.

Maintain up to date files of records and communication for participants receiving services.

Provide information, as necessary, to meet internal and external reporting requirements.

Organize collected data and “milestone” status for the purpose of presentation, and most importantly, targeted program support.

Ensure that participant confidentiality is maintained in accordance with established procedures and regulations.

CASE MANAGER SPECIALIST 06/2006-09/2010

The Road Called S.T.R.A.T.E, AURORA, CO

Partnered with physicians, social workers, activity therapists, and case managers to develop and implement individualized care plans and documented patient interactions and interventions in HMIS charting system.

Identified care needs of individual patients and coordinated responses based on probation and parole officer.

Facilitated individual and group sessions to promote positive behavior change for clients.

Managed and monitored up to 15 programs that required accurate data from the State of Colorado

Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.

Assisted 1,500 weekly clients in navigating housing, legal services, and public benefits to gain access to valuable resources.

Utilized trauma-informed approach to promote healing and empowerment for clients.

Developed and implemented comprehensive case management plans to address client needs and goals.

Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.

Collaborated with community members to develop and implement service initiatives.

EDUCATION

Denver South High School, Denver, CO

High School Diploma

CERTIFICATIONS

Human Services Training Program- Financial Health Institute July 2023

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