Customer Service Accounts Payable
Resume:
Marcy Jacobs
Contact
Murfreesboro, TN 37129
*************@*******.*** Objective
My primary objective is to find a career that is rewarding, challenging and keeps me productive.
Education
University of Tennessee
Knoxville, TN
August 1987-May 1991
Bachelor of Science
Marketing
Key Skills
Marketing
Project Management
Budget Planning
Bookkeeping
Communications
Advertising
Customer Service
Problem-solving
Experience
January 2007-June 2023
Co-Owner Front Nine LLC dba Cartridge World
October 2013-Present
Co-Owner Printboro
Financial: Accounts payable and receivable, payroll, taxes, equipment procurement, cash flow analysis, staffing and employee retention.
Marketing: Social media campaigns, customer retention initiatives, web site maintenance and product promotions.
Strategic Planning: Lead the initiative to transition from two separate entities into a single dynamic business serving a specialized customer base.
Experience operating a franchise entity (Cartridge World) from 2007 to 2023. Cartridge World is the largest in USA for direct B2B sales in the remanufactured ink and toner market. Franchise responsibilities include adhering to corporate branding and strategy. Awarded best new franchise in 2008. Fastest store to $20,000 in GA region.
Uncovered a market need in 2013 specializing in the wide format printing market-Printboro. Serving homebuilders, contractors and architects in the Rutherford County market.
Responsibilities: Overseeing daily operations, managing staff, ensuring compliance with banking regulations, and providing exceptional customer service. Also responsible for analyzing financial data, identifying trends, and developing strategies to improve our overall bottom line.
References available upon request
Previous Experience
January 2000-February 2001
Tap Pharmaceuticals
May 1999-January 2000
Innovex Pharmaceuticals/Ortho McNeil Pharmaceuticals/Roche Pharmaceuticals contracts
Responsible for representing Roche in the PC4 division by actively promoting Xenical, Tamiflu, Rocephin & Demadex in the Tri-Cities area.
Responsible for representing Ortho-McNeil in the world healing franchise by actively promoting the sale of Regraex, Levaquin & Ultram in the Bowling Green territory by allocating resources and delivering special project to maximize sales.
Leadership
Roche-Exceeded national & regional percent sales in the Xenical & Tamiflu
Ortho-McNeil-Consistently exceeded national, regional & district weekly sales volume, achieved 178% of forecast 1999, achieved 235% absolute growth for 1999, won highest sales volume for August 1999
Previous Experience prior to August 1997 available upon request Previous Experience
August 1997-October 1998
Commonwealth Mortgage Group-Lexington, KY
Branch Manager/Mortgage Sales Broker
Opened a mortgage company in Lexington for B/C market. Managed 12 loan officers and an office staff of 8 employees while constantly selling, closing and processing mortgage loans. Top producer at Lexington branch 8 of 12 months of employment.
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