Customer Service Delivery Driver
Resume:
James Guldin
Schuylkill Haven, PA *****
*************@*****.***
Customer and Personal Service — Understanding of the principles and processes for providing customer and personal services; including customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction
Computers and Electronics — Educated on circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications, networking, and programming Mechanical — Knowledge of machines and tools, including their designs, uses, repair, and maintenance Production and Processing — Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods Public Safety and Security — Experienced in relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Cashier/Customer Service
Pilot Flying J-Frystown, PA
April 2022 to Present
Performing cashier and customer service duties.
Delivery Driver
MFQ/FedEx-Pottsville, PA
September 2020 to March 2022
Contract delivery driver working for FedEx Ground at the Auburn, Pa. terminal. Cashier/Customer Service
Turkey Hill Minit Markets-Schuylkill Haven, PA
December 2016 to September 2020
Cashier and customer service as well as other various store duties. Photo Technician
Threshold Rehabilitation Services-Lebanon, PA
March 2017 to August 2018
Photo Technician
Grill Cook/Crew Member
McDonald's-Schuylkill Haven, PA
July 2014 to June 2015
• Taking orders for the late night shifts and to prepare early morning breakfast orders
• Extensive cleaning duties during my shifts to ensure a healthy and safe environment Auto Detailer
Deer Lake Auto Sales Inc-Deer Lake, PA
September 2012 to May 2013
Auto Detailer/Auto body
• Detailed used vehicles and minor auto body work and parts replacements.
• Driven vehicles from private party or auto auctions back to the work site for detailing.
• Assisted in mechanical repairs in the shop when any assistance was needed. Security Officer
G4S Secure Solutions-Lebanon, PA
September 2009 to September 2012
• Inspected highly secured trucks from the JFK airport at various docks, patrolling locked trailers,and logging of trailers in and out of the facility
• Performed ID checks, operated scanners, and metal detection on company personnel
• Reported theft to management and completed paperwork for issues on missing or damages to assets
• Driven company security vehicles to patrol company grounds outside and foot patrol as well inside. Externship
Bit By Bit Computer Services-Ashland, PA
June 2009 to September 2009
• Installed hardware and software on laptops and desktop computers (Dell, HP's, and Compaq's) Demonstrated and installed operating systems as well as run updates, service packs, java, anti/viruses and spyware.
• Backup hard drives and reinstalled files from the backup to the new hard drive and set up customer profiles.
• Used the registry edit utility.
• Installed backlights on laptop computer screens.
• Demonstrated and installed utility software such as DMI's and Tattoo's on customer's HP desktop computers.
Auto Body Detailer
Autobody Detailer Tom Masano Auto Group, Inc-Reading, PA December 2005 to March 2009
• Prepping vehicles for painting such as wet sanding and other duties.
• Detailing buffing wet sanding and polishing.
• Assisted in other autobody duties and application of windshield repellant for customers. Security Officer
U.S.Security-Whitehall Township, PA
June 2006 to November 2008
I performed security duties at a chemical plant Bren tag Reading, PA. Education
Associate Degree in Network
McCann School of Business & Technology - Pottsville, PA, US March 2011 to May 2011
McCann School of Business and Technology Pottsville - Pottsville, PA, US April 2006 to December 2009
Schuylkill Technology Centers-North Campus
Lehigh Career & Technical Institute - Schnecksville, PA, US 2000 to 2000
Diploma
Blue Mountain High School - Schuylkill Haven, PA, US 1987 to 1988
Skills
• Electro/Mech
• Soldering
• Assembly
• Computer hardware
• Windows
• Software troubleshooting
• Computer networking
• Active Directory
• Delivery driver experience
• Microsoft Office
• Customer service
• Mechanical Knowledge
• Detailing
• Microsoft Word
• Operating systems
• Cash register
• Stocking
• Box truck
• Moving
Certifications and Licenses
Driver's License
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