Technical Support It
Resume:
PRANOYPRASAN
NAKUMAR NAIR
P
Language
April****
Sept 2021 Tracking the quotes and policy to the
entire daily transactions in middle
east support
Installing and configuring IT support
system.
Meeting with clients to support
software systems.
Provide tech support and offering
solutions that meet the needs of the
client.
Provide tech support on site.
June2022
Till Present
GEGE
Work
pranoypkumar@gmail.c
om
linkedin.com/in/pranoy
-nair
Master of Computer
Science
Mumbai University
Bachelor of Computer
Science
Mumbai University
2014 - 2017
2010 - 2013
CRM
SAP ABASAPP
Python
Education
Expertise
English
HIndi
Marathi
Technical Support
Engineer
Data Entry Executive
Globally certified SAP ABAP associate consultant and experienced technical support engineer seeking to
obtain a rewarding and responsible position where my abilities are a valuable asset.
Performing the number of entries and
send the records.
Preparing and sorting the documents
to data entry.
Converting information from paper
forms to computer files.
Comparing data to source
documents to ensure data integrity.
Verifying and adapt data receipt.
Freelancing
Godbtech India PVT LTD
WORK ENTERPRISES
PROFILE
TECHNICAL SUPPORT ENGINEER/SAP
ABAP ASSOCIATE CONSULTANT
SAP ABAP
CRM
PYTHON
GNIIT Software
Java
English
Hindi
Marathi
Malayalam
IT Support Engineer
Language
PRANOY PRASANNAKUMAR
IMPACT INFOTECH PVT LTD
Troubleshooting the technical issues and
locate the calls
Taking ownership of customer issues
reported
Researching and identifying solutions
teams.
Providing IT support to customers
Calling customer by CRM operations
Administrating the coordinate team
and resolving the issue.
Identifying and diagnose issues and
problems.
Categories and record queries and
provide solutions.
Monitor issues from start to resolution.
Support problem identifications.
Service Desk Engineer
WOW SOLUTIONS AND SYSTEMS PVT
LTD
June 2017
Dec 2018
Feb 2019
Mar 2021
Gebbs Healthcare solutions
Handling claims and generate
medicalbills.
Managing the entire invoice process
from creation to distribution.
Building and maintain strong
customer relationship.
Accurate apply customer to the
appropriate accounts.
Generating and sending invoice to
customers.
June 2016
May 2017
Accounts Receivable Executive
Technical Support Engineer
Skills
Time management
Multi-tasking
Communication skills.
Management skills
DECLARATION
I here by declare that the informations provided in this resume are true and accurate to the best of my
knowledge.
Pranoy Prasannakumar
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