Customer Service United States

Contact information

**** **** ***, **********, ****** States, 95823 *************@*****.*** 530-***-**** Professional summary

Online Order Specialist at Walmart and Unload/Loader at FedEx, skilled in inventory management, customer service, and logistics operations. Demonstrates strong physical stamina and proficiency in high-demand environments, excelling in stock control and efficient handling of customer concerns. Dedicated to improving operational efficiency and customer satisfaction through meticulous attention to detail and proactive problem- solving.

Employment history

Online order

Walmart, 8915 Gerber Rd — May 2023 - Mar 2024

Unload/Loader

FedEX, 8205 berry ave — Mar 2022 - Jan 2024

Forklift Operator

Astro Cooler, 8333 demetre ave — Apr 2024 - Present Education

Diploma

High school, Capital City at 7222 24th St Sacramento, CA 95822 United States — Nov 2022 - Jun 2023 Handled customer inquiries for online orders, elevating customer experience Maintained inventory control, ensuring product availability Managed incoming shipments, improving distribution procedures Exhibited strong physical stamina, managing heavy lifting in a demanding environment Effectively manages unloading and sorting tasks

Quickly resolves conveyor belt issues

Upholds documentation accuracy for seamless tracking Boosts distribution speed, improving operational efficiency Handles large volumes of goods with meticulous attention Efficiently prepare customer orders and operate forklift, ensuring timely and accurate deliveries. Customize and cut various types of bubble wrap to meet specific customer needs. Maintain high safety standards while operating machinery, reducing incidents. Optimize shipping processes, leading to measurable improvements in delivery times. Damian Xiong

Skills

Strong physical stamina, able to handle heavy lifting and work in a fast-paced environment.

Communication Skills

Warehouse Operations Inventory Management

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