Customer Service Sales Associate

JENNIFER FLORES

702-***-**** Las Vegas, NV ***** ********.*.******@*****.***

CUSTOMER SERVICE

Over 15 years of customer service experience, becoming cross-trained in production, food services, care services, and retail. I have been recognized by past employers for completing tasks efficiently, independently, and as a team player. Excellent attendance and punctuality. Focused on providing the best experiences to customers.

SKILLS & QUALIFICATIONS

Strong teamwork skills Friendly and personable

Fast Paced Effective communication skills

Problem Solver Punctual and reliable

WORK EXPERIENCE

Sales Associate, Deseret Industries North Las Vegas, NV Jan 2022 - Present

• Merchandize over 2200 items per day according to industry standard.

• Assist up to 100 customers daily with a genuine and welcoming attitude addressing their needs.

• Abled to adapt to different guest interactions and situations and problem solve accordingly.

• Ensure balancing cash register with a 98% accuracy over 1 year period.

• Performed various ongoing tasks including receiving, processing, and stocking products, setting up floor displays, and maintaining inventory.

Caretaker, Home Watch Care Givers Boulder & and Longmont, CO Aug 2021 – Jan 2022

• Medication delivery, hygiene assistance, transport to medical appointments.

• Supported patients by providing housekeeping, laundry services, and hygiene services.

• Prepared and served meals and snacks and ran errands. Production Associate, Deseret Industries Thrift Store Las Vegas, NV Sept 2020 – Aug 2021

• Strong ability assisting team to produce 2000+ items daily.

• Prioritized safety, contributing to safe work area with 0 accidents in 10 months.

• Assisted in training other associates in new job duties after they were transferred to production.

• Demonstrated excellent attendance of 100% earning the trust and respect of management. Housekeeper, Self Employed Las Vegas, NV Nov 2003 – Feb 2006

• Inventoried supplies ensuring sufficient towels, shampoos and other hygiene products were available.

• Experienced cleaning deluxe rooms ensuring each suite was completed within 30 min.

• Abled to multitask and work in a fast-paced environment. Inventory Specialist, RIGS Las Vegas, NV Nov 2002 - Jan 2003

• Team player that takes direction well from supervisors and lead associates

• Teamed with 15 - 20 coworkers to accomplish inventorying different retail stores.

• Maintained a fast-paced performance to complete scanning and organizing over 1200 articles of merchandise per day.

• Detail oriented ensuring correct labels and units were done. CERTIFICATIONS

High School Diploma, Cheyenne High School North Las Vegas, NV

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