Medical Receptionist Direct Care
Resume:
Jacambria Ladd
Objectives
To obtain a position that helps me to grow as a medical receptionist and
direct care professional.
Old Hickory, TN 37138
************@*****.***
EXPERIENCE
REM, Oxford, MS-Direct care professional
August 2022-March 2023
● Direct care support
● Aided clients with intellectual disabilities with daily care needs
● Light duty cleaning
● Meal prep
● Provided transportation to daily outings
Olive Branch Family Medical Receptionist, Olive Branch, MS
—Medical billing and coding specialist
January 2022-August 2022
● Insert patient information
● Verified insurance
● Fixed codes
● Follow up with patients payments
● Answer calls/took messages
● Billing
● NexGen software
North Delta Hospice, Batesville, MS — Insurance Specialist September 2014-December 2015
● Verified insurance online and via phone calls
● Made copies of proof of insurance
● Verified patient information
● Maintained records/files of computer data
● Prepared insurance packages for new patients
Days Inn Hotel, Batesville, MS —Front Desk Clerk
March 2012-September 2014
● Greeted customers
● Assigned rooms/assisted with guest services
● Verified customers credit and established payments
● Used switchboard system for phone calls and messages
● Provided great customer service
● Maintained high level of product information for customers questions and concerns
EDUCATION
Skills
● Medical coding
● ICD coding
● Organizational skills
● Customer service
● Billing
● Outlook
● Windows
● Data entry
● Customer
relationship
management
● Microsoft word
● Capable of
multitasking and
working in
high-pressured work
environments
● ICD-10
● EMR systems
● Clerical experienced
● Excel
● Direct support
professional
● Direct care worker in
supervised living
Certifications
● First Aid/CPR
certified
● Basic Life Support
Delta Technical College, Hornlake, MS — Medical Billing and Coding diploma
February 2014-November 2014
South Panola High School, Batesville, MS— Diploma
August 2006-May 2010
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