Chandria Anderson
**** ******** ***, *********, ********, 21214 443-***-**** ***************@*****.*** Objective
Secure a responsible career opportunity to fully utilize my training and skills, while making a significant contribution to the success of the company. Tech-Savvy, highly accurate, and efficient with data entry and general operations. Exceptional people skills, with down-to-earth, outstanding personality.
Highlights
● Excels at conflict resolution
● Organized and able to Prioritize
● Works well under pressure
● Excellent Customer Service
● Ability to Multitask
● Team Player/Team Leader
● Ability to apply Logic and Reason
Experience
Group Rooms Coordinator Sagamore Pendry Baltimore Hotel 10/18 - 06/22
● Communicating with clients to create long-term business relationships
● Maintain rooms inventory and group blocks
● Execute all reservations tasks to include supporting group, transient, & wholesale,
● Maintain accuracy of group blocks cutoff date, room pick up, room type, suite blocks, rates etc.
● Ensure accurate billing set-up for prompt and accurate processing.
● Facilitate rooming list entry through method chosen by meeting planner. Front Desk Manager Hampton Inn 04/14 - 09/18
● Ensuring Hilton Honor member program standards are followed and met for all members
● Maintaining sales and profitability of Front Office operations
● Help developing/implementing long term and annual goals
● Forecasting and implementing budgets
● Communicating with all management staff on relationship success and or issues within the hotel
Front Desk Agent Hampton Inn 06/12- 04/14
● Attention to detail
● Securing the property
● Daily communication with all departments
●Securing the property
● Excellent communication and organizational skills