Customer Service Administrative Assistant

Terri Adams

Gresham, OR *****

**.**.*****@*****.***

503-***-****

Experienced with client care and justice system. Practiced healthy boundaries while showing empathy and understanding. Always Strived to maintain an equal work environment with experience strength and hope. Cofident working with a diverse team and clients. Work Experience

Parent Mentor

Morrison Child and Family Services-Portland, OR

November 2016 to November 2018

Client assessment and Care. Worked personally on goals and with DHS. Case manager. Administrative Assistant

Volunteers of America-Portland, OR

November 2014 to November 2016

Relationship with clients. Intake coordination. Computer savy. Answering questions for all departments of VOA. Leading staff meeting.

Cashier and Customer Service.

Grocery Outlet-Portland, OR

November 2012 to November 2014

Front end manager. Hiring team leader. Cashier and book keeping. Education

Medical assistant and limited X-ray in Medical Assisting Concorde career institute - Portland, OR

September 1997 to June 2000

High school diploma or GED in College prep

Helensview High School - Portland, OR

September 1993 to June 1997

Skills

• Computer skills

• Customer service

• Mentoring

• Conflict Management

• Organizational skills

• Property management

• Yardi

• Time management

• Motivational Interviewing

• Crisis Intervention

• Case Management

• Cognitive Behavioral Therapy

• Social Work

Certifications and Licenses

CPR Certification

Driver's License

April 2006 to April 2031

Motivational interviewing

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