Management, Quality Assurance, and Supply Chain Supervisor
Resume:
Michael
Chambers
Leadership / Manager
Michael Chambers
Albany, CA 94706
***********@*****.***
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Skills
Facility operations management including production metrics and planning, inventory management, team development and training, quality assurance, and logistics. An experienced leader of people who empowers and builds trust with my local team as well as broader teams, delegates responsibility and finds teaching moments to continuously grow and improve skills. Broad knowledge of a range of leadership strategies and production processes. Zero tolerance for inhospitable behaviors and highly skilled at providing feedback and working toward a resolution with any team members needing a course correction. Comfortable using online tools including Microsoft Suite and Google Suite.. Advanced knowledge of water systems and testing for Legionella and other water borne microbes. Led the company through many audits including - CCOF Organics, City of Berkeley Hazardous Materials Business Plan.
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Experience Blue Bottle Coffee / Brewery Leader
2022 - 2024, Berkeley, CA
● Define and sustain production processes and quality standards, equipping your team with continuously improving tools and support to ensure our products and shipments are always accurate, delivered on time, and of the highest production quality.
● Calculate labor needs and hire, schedule, train, manage, and individually develop an incredible team dedicated to production excellence.
● Continue to develop production strategies, processes, and systems that will scale easily as we continue to grow, driving down cost while maintaining the highest overall quality standards.
● Work with many of our regional teams including Supply Chain, Retail, Finance, E-commerce, and Information Technology to continually build and maintain strong partnership between the departments and support the continued success of all of our teams.
● Implement GMP, health and safety programs and processes that scale as Blue Bottle continues to grow
● Work diligently to help reduce and control costs of labor operations, costs of quality and material costs as it pertains to production processes.
● Oversee all brewing, canning and kegging to fulfill the needs across domestic and international markets, working closely with both internal stakeholders to ensure seamless production of needed products.
Blue Bottle Coffee / Roastery Supervisor
2021 - 2022, Sacramento
● Oversee all roasting related activities at the West Sacramento roastery. Leading a talented and dedicated production team, your systemic improvements will ease the workload of your team and bring clarity to increasingly complex scenarios.
● Work with many of our regional teams including, but not limited to Green Coffee, Quality Control, People Ops, Facilities, Supply Chain, Retail, Finance, E-commerce, and Information Technology to continually build and maintain strong partnership between the departments and support the continued success of all of our teams.
● Define and oversee our roasting equipment calibration and maintenance schedules, ensuring our equipment is always in top performance to meet our production output needs.
● Measure roast team performance and develop metrics to identify Key Performance Indicators and help devise a strategy towards continuous improvement.
● Ensure the necessary safety processes are defined and maintained, and that state labor regulations are strictly adhered to so your team is safe in their workplace, well rested throughout their workday, and prepared for fire, flood, earthquake, power outage, ect…
● Define and sustain roasting processes and quality standards, equipping your team with continuously improving tools and support to ensure our products and shipments are always accurate, delivered on time, and of the highest production quality.
Blue Bottle Coffee / Head Roaster
2019- 2021, Sacramento, CA
● Ensure our coffee production is fully completed and shipped each day through communication with our team members and guiding our production progresses throughout the day.
● Create SOPs (standard operating procedures) and best practices for achieving consistency in all of our production processes.
● Collaborate with production leadership to strategize and create plans that will prepare and support our team through seasons of increased production output and new product releases.
● Monitor and maintain inventory levels of production supplies. Updating inventory low-level reorder points, and re-order quantities for production items as necessary.
● Monitor and maintain inventory levels of production supplies. Updating inventory low-level reorder points, and re-order quantities for production items as necessary.
● Collaborate with all members of the coffee production team, professionally, respectfully and with integrity.
● Advocate for the craft of coffee roasting through observation, instruction and committed study.
● Roast every batch of coffee with meticulous attention to timing, temperature and progress.
● Support the business with extensive note taking; so that we can accurately detail batch history and coffee metrics.
● Engage in the sensory analysis of our roasted coffee; with intention toward continuous improvement, day to day, week to week, and month to month.
Blue Bottle Coffee / Apprentice Roaster
2018 - 2019, Sacramento, CA
● Learn the craft of coffee roasting through observation, instruction and committed study
● Assist production roasters in their duties (weighing out green coffee batches, blending roasted batches, pulling roasted samples)
● Support and manage extensive and scrupulous notetaking so that we can accurately detail batch history and coffee metrics
● Cup regularly, to develop and strengthen your palate, learning what roast approach means to roasted coffee and how to either adjust or maintain a given profile
● Maintain and clean our equipment diligently, ensuring it’s in top form for all needs and beyond this keep all work areas clean, organized, functional for you and your team
● Work production shifts regularly so that you engage in each step of the process and understand roasting procedures holistically
● Follow and support all Food Safety, Quality, and Good Manufacturing Practices rules and regulations
Blue Bottle Coffee / Production Team Member, Advanced Packaging
2017 -2018, Sacramento, CA
● Prepare the production line efficiently and accurately: blending, weighing, bagging, and organizing coffee beans
● Assemble, pack, label and organize coffee bags with diligence and care, ensuring each coffee is packed to perfection
● Always leave your station and the warehouse in impeccable shape: sweeping, organizing, and cleaning the floor after each production run
● Support your team members as needed in keeping production running smoothly
● Participate in weekly machine maintenance and report any issues encountered so your team can stay ahead of machinery malfunctions
New Leaf Community Market / Coffee Purchasing, Team Lead 2013 - 2018, Santa Cruz
● Utilize project management skills and tools, take part in and lead grocery team
● Responsible for all ordering, maintenance, packing, and stocking of bulk department
● Responsible for ordering and stocking packaged coffee
● Responsible for understanding the financial side of the bulk department
● Purchase logs, margins, and purchase to sales records
● Developed relationships with the vendors, companies, and brands I ordered from
● Work closely with management to ensure a positive and amazing customer experience
● Participate in the research of bringing in new products
● Fully trained in basic operations, such as receiving, opening and closing store management duties
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Education Laney College / Degree in Progress - Associate of Science 2022 - Present, Oakland
In the process of obtaining my AS in Management and Supervision, will be continuing on to business after that.
Cabrillo College / Social Work - No degree attained 2012 -2016, Santa Cruz
I was pursuing a degree in social work, but decided this was not the career for me.
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Awards/Certifications Forklift Certified
PCQI (Preventive Controls Qualified Individual)
HACCP (Hazard Analysis Critical Control Point) Certified
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