Customer Service Independent Contractor

ERIC THEODORE

**** ******* ******, ********, *.Y. 11226 **********@*****.*** 917-***-****

EXPERIENCE

DISPATCHER T FORCE

JULY 2016 - PRESENT

Working for Google Express handing out assigned delivery routes to drivers for Brooklyn, Queens and Manhattan. Handle customer service calls to ensure packages are delivered in a timely manner. Track drivers and responsible for closing out delivered packages. Responsible for keeping boxes on the warehouse floor and assigning routes to ensure proper delivery.

PRIVATE SECURITY INDEPENDENT CONTRACTOR

JANUARY 2009 - 2012

Private security for hire at private social gatherings in New York City. Secure premises and personnel by patrolling property; monitoring surveillance equipment; inspecting buildings, equipment, and access points; permitting entry.

PORTER 1818 NEWKIRK AVENUE CO-OP

MAY 2005 – DECEMBER 2008

Made sure that the building was clean, free from clutter and safe. Swept, mopped and brought trash and recycled material out to curbside for pickup.

IT INFRASTRUCTURE INDEPENDENT CONTRACTOR

JUNE 2002 – OCTOBER 2004

Reviewed company's computer systems, documenting any changes made, and making recommendations for improvements. Set up intranets or network systems within a company and configured routers and servers. Assisted with any networking problems. Troubleshoot and repaired issues on an ongoing basis.

COMPUTER HARDWARE TECHNICIAN STANDARD AND POOR’S

APRIL 2001 – DECEMBER 2001

Installation and maintenance of all computer hardware and peripherals. Network Administrator responsible for adding any new computers to the network domain.

MAILROOM CLERK BANCA COMMERCIALE ITALIANA

MAY 1999 – NOVEMBER 2000

Picked up mail and distributed to various floors. Picked up checks at Federal Reserve Bank. Maintained inventory on AS400 system. Maintained and serviced computer and copy machine when required. Knowledge of U.S. Postal Rates and Pitney Bowes machine.

EDUCATION

ERASMUS HALL H.S, BROOKLYN, NY

HIGH SCHOOL DIPLOMA

COMPTIA, NEW YORK, N.Y.

CERTIFICATE IN COMPUTER REPAIR, A+ TECHNICIAN

STATE UNIVERSITY OF NEW YORK, BEOC

A+ CERTIFICATE AND NETWORK + CERTIFICATE

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