Customer Service Store Manager
Resume:
Lona-Anna Taylor
New Site, MS *****
*****************@*****.***
Reliable, upbeat and flexible manager with ten plus years experience in retail sales. Handles multiple responsibilities simultaneously while providing exceptional customer service. Passionate about helping customers and creating a satisfying shopping experience. Highly driven and result focused professional seeking a management position in a fast-paced retail environment.
-Inventory control procedures
-Loss prevention
-Employee Scheduling
-Cash handling accuracy
-Store planning and design
-Personal training and development
-Strong communication skills
-Superb sales professional
-Time management
-Excellent multi-tasker
-Flexible Schedule
Reliable, upbeat and flexible manager with ten plus years experience in retail sales. Handles multiple responsibilities simultaneously while providing exceptional customer service. Passionate about helping customers and creating a satisfying shopping experience. Highly driven and result focused professional seeking a management position in a fast-paced retail environment. Work Experience
Dispensary Manager
Bragg Canna Ms.-Tupelo, MS
December 2023 to Present
As a dispensary Manager i was responsible for ensurinng each patient has an outstanding experience duringtheir visit. As the manager i was responsible for the overall operation of the dispensary from training, scheduling, inventory control, patient allotment, P&L management, expense control, as well as ensuring compliance with all MS Department of Health rules and regulations, Ordering and tracking all wholesale orders as well as day to day orders,cash handling, Being able to provide basic canabis information to a patient to help them determine what each strained of Marajuianna we offered would target pain wise. Maintain a clean and well organized vault. These are just several of the responsibilities that i current posses as a dispensary manager in Mississippi Counter manager
The Estée Lauder Companies
April 2017 to Present
Store Manager: Responsibilities include, networking and recruiting as well as developing associates to the next level. Other roles that a store manager is required to perform are, inventory control ( from daily inventory counts to controlling internal and external theft), scheduling, weekly conference calls not only for your region but for your brand as well as store volume and product calls. Training ( ensuring that everyone on your team is up to date on online and virtual training weekly and monthly), Coaching with confidence, being able to break down the business as well as speak to your business in terms of customer count traffic multiples and brand flow, being able to do visual merchandising. These are just a handful of the responsibilities that are required of a store manager. Luxottica (Sunglasshut)
April 2017 to Present
Store Manager: Responsibilities include, networking and recruiting as well as developing associates to the next level. Other roles that a store manager is required to perform are, inventory control ( from daily inventory counts to controlling internal and external theft), scheduling, weekly conference calls not only for your region but for your brand as well as store volume and product calls. Training ( ensuring that everyone on your team is up to date on online and virtual training weekly and monthly), Coaching with confidence, being able to break down the business as well as speak to your business in terms of customer count traffic multiples and brand flow, being able to do visual merchandising. These are just a handful of the responsibilities that are required of a store manager. Store Manager
Buckle
October 2014 to February 2017
The manager's responsibility is to fulfill our mission statement, “ to create the most enjoyable shopping experience possible for our guest.” Additionally managers perform a variety of sales, merchandising and operational tasks, recruiting. Wardroding the customers are our biggest responsibility and training someone on how to do so properly. The culture is fast paced. Ensuring that even during the busiest times our goal is to have an upbeat, uplifting always learning culture.
Store Manager
Buckle
October 2014 to February 2017
The manager's responsibility is to fulfill our mission statement, “ to create the most enjoyable shopping experience possible for our guest.” Additionally managers perform a variety of sales, merchandising and operational tasks, recruiting. Wardroding the customers are our biggest responsibility and training someone on how to do so properly. The culture is fast paced. Ensuring that even during the busiest times our goal is to have an upbeat, uplifting always learning culture.
Assistant Manager of Operations
January 2014 to October 2014
This particular role consists of many different parts of which include... loss prevention, inventory control, Shipment processing, Ordering, Brand and store resets as well as setting weekly promotions and store ads sets. In this role you are in charge of creating and managing your teams. You have a Shipment team; Ad set team and a task team.
Assistant Manager of Operations
Ulta Beauty
January 2014 to October 2014
This particular role consists of many different parts of which include... loss prevention, inventory control, Shipment processing, Ordering, Brand and store resets as well as setting weekly promotions and store ads sets. In this role you are in charge of creating and managing your teams. You have a Shipment team; Ad set team and a task team.
Assistant Manager of People
May 2012 to January 2014
This particular role is responsible for the following, Front of store, Cashiers( hiring and building your cashier team), daily sales goals, setting the daily goals, loss prevention, customer service, rewards program, circles of service, cash handling, assisting in the salon when issues arise, overall appearance of the store, and the health, training and well being of your cashiers. Assistant Manager of People
May 2012 to January 2014
This particular role is responsible for the following, Front of store, Cashiers( hiring and building your cashier team), daily sales goals, setting the daily goals, loss prevention, customer service, rewards program, circles of service, cash handling, assisting in the salon when issues arise, overall appearance of the store, and the health, training and well being of your cashiers. Prestige Manager
February 2012 to May 2012
As a prestige manager you are responsible for the high end cosmetics, fragrance and High end skin care. Your responsibilities also include creating and building a powerful sales driven team, brand planograms, maintaining department standards, meeting daily and weekly goals not only for the store as a whole but for each individual brand.
Prestige Manager
February 2012 to May 2012
As a prestige manager you are responsible for the high end cosmetics, fragrance and High end skin care. Your responsibilities also include creating and building a powerful sales driven team, brand planograms, maintaining department standards, meeting daily and weekly goals not only for the store as a whole but for each individual brand.
Education
Aveda Institute - Winter Park, FL
January 2011 to December 2011
Aveda Institute - Winter Park, FL
January 2011 to December 2011
High School Diploma
Coronado High School - Coronado, CA
January 2006 to December 2006
High School Diploma
Coronado High School - Coronado, CA
January 2006 to December 2006
Skills
• -Inventory control procedures
-Loss prevention
-Employee Scheduling
-Cash handling accuracy
-Store planning and design
-Personal training and development
-Strong communication skills
-Superb sales professional
-Time management
-Excellent multi-tasker
-Flexible Schedule
Contact this candidate