Restaurant Manager Process Improvement
Resume:
Precious Davis
Macon, GA *****
********.*******@*****.***
Experienced Restaurant Manager successful at overseeing high-volume, dollar restaurant. Versed in planning daily operations. Skilled at successfully overseeing staffing and inventory management.
Work Experience
Nutrition Manager
Board of Education - Macon, GA
July 2017 to Present
Production
Supervised staff preparing and serving 400 meals per day. Exhibited thorough knowledge of foods, beverages, supervisory duties, service techniques and guest interactions.
Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank. Determined root cause of performance trends and developed process improvement plans which targeted assurance in safety, health, quality and customer satisfaction. Bartender Shift Manager
Applebee's Grill + Bar - Macon, GA
February 2012 to May 2022
Supervised cleanliness of guest service areas before, during and after service. Monitored daily checklists and side worksheets to keep other bar staff members on task. Maintained knowledge of bar and menu options to prepare drinks and make food recommendations. Motivated team by giving constructive feedback to deliver exceptional patron experiences to clientele. Prepared cocktails from bar recipes and served wine, draft and bottled beer. Checked identification of guests to verify age requirements for alcohol purchase. Kept track of bar tabs and transferred open tabs to dining area for wait staff. Retail Manager
CVS Pharmacy - Macon, GA
September 2013 to July 2015
Supported retail associates to drive quality performance and experiences for guests. Placed reorders and followed up on pending orders to meet customer demand. Monitored store inventory levels and assessed cash and operations reports, implementing changes to bolster efficiency.
Monitored cash drawers in multiple checkout stations to verify adequate cash supply. Supervised receiving and stockroom activities to identify opportunities with inventory and prevent shrinkage.
Drove results by coaching and counseling associates. Organized back stock to quickly move items to sales floor. Implemented security systems and measures to secure merchandise. Managed visual merchandising, maintaining standards and elevating customer experience. Education
High School Diploma
Westside High School - Macon, GA
May 2005
Skills
• Process improvement
• Guest services
• Nutrition
• Bartending
• Inventory control
• Restaurant management
• Sales
• Shift management
• Retail management
• Merchandising
• Supervising experience
• Organizational skills
• Stocking
• Staffing and Sales Reporting Monitoring Food Preparation Front of House Management Back of House Management Certifications and Licenses
Food Handler Certification
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