Quality Management Manager
Resume:
Summary
I am a professional with over ** years of proven success in the areas of implementing quality management systems, quality controls, error proofing, lean manufacturing, and risk management. I also possess a vast working knowledge of process control instrumentation including temperature, flow, pressure, level, distance, and position instrumentation.
Omega Engineering / Swedesboro, NJ 2019- Present
Corporate Quality Manager
Responsible for all Quality Management Systems with 16 direct reports.
Responsible for design, engineering, customer, and supplier quality issues at our Swedesboro NJ location as well as operations in Connecticut, California, Mexico, Europe, and Asia Pacific. Responsibilities include;
Utilizing problem solving tools to reduce corporate DPPM
Identify drivers and influencers to implement scrap reduction
Manage risk mitigation
Implement continual improvement initiatives
Maintain certification to ISO 9001:2015 standards
Gain and maintain ISO/IEC 17025:2017standards
Manage a robust quality management system
Support employee engagement incentives
Support suppliers to improve incoming inspection quality
Chair Asia-pacific Quality council
Facilitate regularly scheduled meetings with our contracted production facilities
Manage and verify plant wide ESD control
Daily GEMBA meetings to discuss line yields and challenges.
Support FMEA plans for products and production.
Error-proofing workstations
A3PS, 5 Why, SCARs, CARs, QAs and 8D corrective actions
Plant-wide 5S initiative
Supplier evaluation and approved suppliers list
On-site supplier QMS audits
Annual supplier report cards
Incoming inspection AQL schemes and switching rules
Supplier corrective actions and follow up to determine measured effectiveness.
PPAP and first article inspection approvals
Review development testing and approvals
Review and approve Engineering Change Requests and Engineering Change Orders approvals
ifm prover USA, Inc. / Malvern, PA 2012 - 2019
Quality Manager / Environmental, Health and Safety Manager
Implemented and maintained compliance to the following quality standards:
ISO/IEC 17025:2017 Accredited Temperature Calibration Laboratory, Accrediting Body A2LA
ISO 9001:2015 Quality Management System, Accrediting Body TUV USA
ETI base code Ethical Trading Initiative Certification
DNV-GL Maritime Certification
Manufacturing Responsibilities
Implemented and maintained the following quality programs and activities:
Plant-wide ESD control
Quality control plans
Daily GEMBA meetings to discuss line yields and challenges
FMEA plans for production
Error-proofing workstations
Release and approval of critical to quality equipment
Scrap reduction initiative, reducing scrap 90% in 4 years
Environmental, Health and Safety management with zero recordable injuries in over 2 years
5 Why, Risks Assessments and 8D corrective actions
Plant-wide 5S initiative
Materials Management Responsibilities
Implemented and maintained the following quality programs and activities:
Supplier evaluation and approved suppliers list
On-site supplier QMS audits
Annual supplier report cards
Incoming inspection schemes
Critical to quality incoming inspection plans
Supplier corrective actions and follow up to determine measured effectiveness
PPAP and first article inspection approvals
Development Responsibilities
Implemented and maintained the following quality programs and activities:
FMEA plans for products
Development testing and approvals
ISO testing protocols for thermal shock, vibration and mechanical shock
Engineering Change Request review and approvals
Warranty Return Responsibilities
Implemented and maintained the following quality programs and activities:
Creation and daily management of Warranty Evaluation Laboratory for temperature and flow products
Perform testing, evaluations, problem solving and failure analysis for temperature and flow technologies
Perform long term testing and evaluations for high profile customers
Reduced time for failure analysis reporting from 2 weeks to 24 hours
ifm efector, Inc. / Exton, PA 1997 - 2012
North American Service Manager
Responsible for implementing and maintaining compliance to the quality management system for ISO 9001:2008
Responsible for all technical challenges, field service and technical support for temperature, pressure, flow, level, distance and position technologies
Collaborating and problem solving with customers to determine root cause and follow up to verify effectiveness
Senior Technical Service Analyst
Moore Products Co. / Springhouse, PA 1995 - 1997
Adjunct Instructor/ Industrial Instrumentation
Delaware Technical and Community College / Stanton, DE 1994 - 1995
Senior Instrumentation Technician
E.I. DuPont / Edgemoor, DE 1990 - 1995
Instrumentation Crew Chief
Philadelphia Department of Water / Philadelphia, PA 1982 - 1990
Aviation Electronics Technician
United States Navy 1977 - 1981
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