Customer Experience Service

CAREN HAUGHTON

**** **** ******, **** *****, Florida · 786-***-****

**************@*****.***

I am a goal driven individual who has the ability to handle high volumes of work in a fast paced environment, with minimum supervision. I am willing to work in a dynamic and growth oriented company that allows me to utilize my knowledge and experience, to contribute to the development of such an organization and its client base. I look forward to getting involved, as this would undoubtedly broaden my horizon and enhance my experience.

EXPERIENCE

MARCH 2022 – DECEMEBER 2023

PRODUCTION TECHNICIAN 1, Perricone Juice

-Assembling, Packing, and Stacking boxes

-Extraction and packing of acceptable fruits for juicing

-Ensuring Equipment is Functioning Safely

-Setting up Production Area with Appropriate Materials

-General Cleaning

APRIL 2021 – SEPTEMBER 2021

CUSTODIAL WORKER, FLORIDA INTERNATIONAL UNIVERSITY

-Operated all types of cleaning equipment, floor care equipment, and specialized cleaning equipment.

-Stored and organized all supplies and shelves neatly. Ensures the custodial closet remains organized and clean and fully stocked including floor signs and emergency equipment if required.

-Performed general emergency duties connected to any and all aspects of related work such as but not limited to hurricane protection, water and/or fire damage and other types of emergencies requiring custodial assistance. Performs other related duties as required or as directed.

MAY 2020 – NOVEMBER 2021

CUSTOMER SERVICE CLERK, 7-Eleven Convenience Stores Company, miami FL.

-Provided very friendly transaction service by efficiently checking out customers on an electronic cash register.

-Performed all regular cleaning activities and other tasks that are included on job assignments recognizing each assignment’s contribution to overall store success and customer experience.

-Forecasted, ordered and stocked merchandise to optimal levels for a great customer experience.

JANUARY 2009 – FEBRUARY 2020

DATE ENTRY CLERK/ RECEPTIONIST, jamaica urban transit company, jamaica

-Answered and screened telephone calls, recording messages for a quick reply.

-Managed all day-to-day operations, including front desk, payment processing, and scheduling.

-Maintained inventory records and placed orders to restock supplies as needed.

-Performed basic accounting services, including the handling of petty cash and invoicing.

-Greeted all customers with a warm, friendly attitude.

-Ensured front office is clean and presentable at all times.

EDUCATION

JANUARY 2018

ASSOCIATES IN MANAGEMENT INFORMATION SYSTEMS, portmore community college, jamaica

DECEMBER 2017

DIPLOMA IN BUSINESS ADMINISTRATION, city college, jamaica

SKILLS

Inventory Management

Attention to detail and a strong work ethic to ensure high-quality cleaning and sanitization

Data Entry

Filing

Excellent communication skills

Effective team worker

Microsoft Office Suite proficient

Office Administration

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