Pharmacy Technician Customer Service

Anais G. Miranda

**** ***** **** **.****** PARK FL 32073 - 787-***-**** - ********@*******.***

Career Goals.

To offer professional, and high-quality service within the health industry. Always aware of the patient needs while putting into practice my education and experience. Qualifications Overview

Enthusiastic, well-qualified, and proficient Pharmacy Technician. Knowledgeable in drug terminology, pharmaceutical calculations, and drug use. Experienced in traditional and specialty pharmacy. Excellent communication and customer service skills. Organized, and detail oriented professional. Fast learner, with the ability to work independently, and efficiently prioritize responsibilities in order to achieve maximum level of effectiveness. Computer Literate and Proficiency. Bilingual (Spanish/English) Education

Associate Degree, Pharmacy Technician, Universidad del Este, Carolina, PR 2015

High School Diploma, Academia Castillo Fuerte, Carolina, PR 2008

Expirience

Advantmed LLC

Medical Records technician.

September 2022 – Dicember

• risk analytics

• medical record retrieval

• medical record abstraction

• risk adjustment coding and provider education.

• work Remote

• Costumer service

Teacher Asistant

Castillo Fuerte School

July 2019 to December 2020

• Grading tests and homework

• Record keeping

• Monitoring student behavior

• Taking attendance

• Getting the classroom ready for lessons

• Overseeing students during non-classroom times, such as lunch, recess, or field trips

• Supervising group activities

• Working with the lead teacher to monitor class schedules

• Documenting student progress and communicating with parents to keep them informed

• Teaching small groups who need additional help or guidance

• Attending training classes, conferences, or faculty meetings

• Listening to children read, reading to them, or telling them stories

• Helping children who need extra support to complete tasks Pharmacy Technician

MedPlus Solutions, San Juan PR

July 2015 to May 2016

* Reading and interpreting prescriptions

* Request doctor authorization for prescriptions as needed

* Perform calculations

* Perform medication reconciliation and inventory

* Operation of automated (robot) medication dispensing system

* Ensure proper maintenance, cleanliness, and use of all equipment

* Assist in the routine operation of the pharmacy

Pharmacy Technician – Intern

Pharmacy Medina 6, Canovanas PR

July 2014 to May 2015

* Reading and interpreting prescriptions

* Customer Service

* Request doctor authorization for prescriptions as needed

* Perform calculations

* Perform medication reconciliation and inventory

* Perform compounding in accordance with formula logs and compounding procedures

* Ensure proper maintenance, cleanliness, and use of all equipment

* Assist in the routine operation of the pharmacy

Skills & abilities

• Management.

• Problem solving.

• Communication.

• Leadership.

• Customer service

• Communication.

• Active listening.

• Empathy.

• Warmth.

• Problem-solving.

• Dedication.

• Time management.

• Stress management.

• Computer skills.

• Medical Coding

• Data entry

Contact this candidate