Front Desk Customer Service
Resume:
EDGARD DEL ROSARIO
SUMMARY
Always moving with a youthful and vibrant attitude, seeking a position where I can contribute my over 30 years of customer service, sales, & customer care experience in many different fields. I believe in over delivering quality and service to help create brand loyalty. I am highly driven, have strong communication skills, can multi-task, and looking for a company I can make a significant contribution to.
Fluent in Spanish.
CONTACT
PHONE:
EMAIL:
****************@*****.***
HOBBIES
Health & Fitness
Music
Spending time with my kids
NATIONSBENEFITS / MIRAMAR, FLORIDA
CUSTOMER SERVICE REPRESENTATIVE
NOV 2023-FEB 2024 TEMP POSITION
NATIONSBENEFITS is a company that handles the OTC & Extra Benefits for health insurance companies. Customer service reps handle a large amount of incoming calls to help members with their benefits from numerous aspects. Helping maintain brand loyalty and member satisfaction.
CASTLE GROUP MANAGEMENT / SOUTH BAY CLUB
FRONT DESK ATTENDANT / MANAGER
NOV 2022-AUG 2023
South Bay Club is 300+ unit condominium located in South Beach Miami
Lead the Front Desk Team working hand in hand with the Property Manager, Assistant Manager and Finance department. Coordinated with the housekeeping and maintenance teams as the front desk attended to the 26 basic functions of managing the building for residents and guests.
AMAZON / METRO ONE (FRONT DESK / SECURITY)
November 2020-February 2022
Welcome and screen guests. Create an distribute badges for building access. Coordinate with all departments for different issues-HR, maintenance, housekeeping, & IT
SGI USA BUDDHIST ORGANIZATION
(SECURITY/FRONT DESK/RECEPTION)
at the East Territory Headquarters
MAY 19, 2008–JUNE 30, 2021
Joyfully welcoming guests from New York/ visiting International members. Doing tours of the Center
Carefully screening people entering and exiting the building. Ensuring the overall safety of the facility
Receiving and distributing all sorts of shipments, always maintaining a positive and organized work environment
Helps create a positive and thriving front desk answering phone calls and directing members/guests to the appropriate department. Responding to whatever needs guests may have
SALSA DANCE INSTRUCTOR
(INSTRUCTOR/DANCER/CHOREOGRAPHER)
Was one of the Top NY Style Salsa On 2 Dancers/Instructors in the world
Taught, choreographed, and performed in the US and Internationally-Including many cities in UK, Spain, France, Ireland, Argentina, and Puerto Rico
Pioneered and created the Salsa movement in Staten Island
Professional DJ for clubs, weddings and all sorts of events. Online Radio show host
BARBER (MEN’s HAIR STYLIST)
Was one of the premiere barbers on Staten Island
Helped build Staten Island’s #1 barbershop “Against Da Grain”
Trained and fostered other barbers
EDUCATION
DEVRY INSTITUTE OF TECHNOLOGY NEW BRUNSWICH
ATLAS BARBER SCHOOL
SALES COURSE FROM GRANT CARDONE
NEW YORK SECURITY GUARD LICENSE
FLORIDA SECURITY GUARD LICENSE
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