Senior QA Test Engineer

Martha Maeda Mbutu

*** *********** ***

Lawrenceville, GA 30046

678-***-**** / **********@*****.***

Quality Engineer Manager, Lead/ Senior QA Engineer, Senior Business Analyst/Product Owner

Demonstrated Areas of Expertise:

Quality Assurance Insurance/OneShield Accounting & Payroll

Business Analyst SDLC/Agile Methodology Relational Database (SQL)

PROFESSIONAL EXPERIENCE

Hiscox USA, GA May 2020 – September 2024

Senior QA Test Engineer

Managed Onsite and Offshore underwriting value stream testing team including hiring, training, performance and testing activities

Developed, implemented, and governed quality assurance best practices and procedures across teams

Participated in design reviews on change requests and provided input on functional requirements, product designs, schedules or potential problems

Worked with Business and Delivery Managers to provide QA estimates, schedule planning and status updates

Worked with Architecture team on impact assessment and collaborate with QA teams on integration testing activities

Performed defects analysis on production defects and identified areas of improvements, recommended solutions to enhance overall quality of the product

Developed risk base testing plan which provided good test coverage and saved execution time for large changes

Identified automation test cases on each sprint, reviewed and approved functional test cases before executions

Executed automation scripts using selenium framework

Reviewed and approved target regression test plan at the end of each sprint cycle

Defined, built, and optimized core regression suite based on production defects and new enhancements

Facilitated User Acceptance Testing (UAT) which includes data set up and other support activities

Established, created and maintained master test strategy and training plan

Created test summary reports and provided QA sign off before production releases

Managed testing tool (qTest) and provided support across multiple QA teams

Coached multiple teams on Agile practices and processes per industry standards

Honeywell, GA Nov 2018 – May 2020

Senior Software Quality Engineer

Participated in all agile activities which include scrum, backlog refinement, retrospective and sprint planning

Created test cases and performed functional, non-functional, system, and regression testing

Designed, developed, and executed automation test scripts

Performed back-end testing and data validation using Swagger, Postman, and advanced SQL queries

Reviewed all the automation scripts and worked with Offshore team to make sure all the scenarios are automated

Managed 3 Amigos meetings and collaborated with developers and product owners to identify testing scenarios

Participated in the interview process to ensure team identified and hired top talents

Trained and supported new team members during onboard process in understanding the application and QA processes

Demoed application changes to business and leadership team at the end of each sprint

State Farm, Atlanta, GA June 2015 – Nov 2018

Lead Software Test Analyst

Analyzed changes and collaborated with QA team to complete all the testing activities before releases

Facilitated all the testing activities which included creating and presenting Evidence of Test (EOT) to Project and Release Managers

Created Master test plan and System Under Test (SUT) diagrams

Analyzed requirements for product changes and provided impact assessment

Created and shared detail design documents with the team members

Collaborated with onsite and offshore team to ensure test cases design and execution is completed before releases

Facilitated resolution and reported project/defects status to project stakeholders and business leadership

Wrote complex SQL queries to perform back-end testing and data validation

Identified and executed regression test cases before the release

Collaborated with Architecture team to review high level design (HLD)

Analyzed requirements, created user stories, and provided suggestions to design

Wrote and executed Behavioral Driven Development (BDD) scenarios

Worked with Automation team to develop and maintain automation scripts

Worked side by side with Developers to perform Unit testing and identify root cause of all the defects found

Provided training and mentorship to junior analysts

SEDC (Meridian Cooperative) Atlanta, GA Aug 2008 – June 2015

Senior QA /Business Analyst/QA Supervisor

Managed onsite and offshore QA professionals including Accounting, Billing, Smart App, and Portal teams

Reviewed and analyzed all the General Accounting defects and used advanced knowledge to determine the solution

Wrote new design for reported defects and approved fixes before sending to development team

Collaborated with design and product support team to determine the best approach to resolve software issues

Thoroughly reviewed test cases created by the team to ensure all the functionalities were fully tested

Assisted with customer issues and provided work around to Product support team

Created test plan and guided the automation team on regression testing before releases

Collaborated closely with Project Managers and offshore resources to maintain QA standards and processes

Collaborated with Developers team to resolve identified defects without impacting other functionalities

Participated in weekly status meetings to discuss deliverables, deadlines, assignments, and status reports

Conducted training to General Accounting QA team, new employees, and other staff from different departments

Participated in new hire interview process, provided mentorship to junior QA associates and conducted performance reviews for QA teams

Conceptualized and developed study plans, conducted fact finding, analyzed data, prepared and presented findings and recommendations to Senior Management/Executives

Researched, analyzed, and created functional requirements for Regulatory and Billable requests

Conducted formal test activities including but not limited to system, functional, regression, and integration testing

Identified requirement changes, analyzed the impact of the changes (scope control), and provided advanced solutions, and strategies to meet client/ system demand

Assigned production defects to QA team and reviewed theirs test cases to ensure testing was done accordingly

Collaborated with teammates across the development and testing team to ensure the deliverables were done effectively

Technical Skills

Software/ Tools utilized: Microsoft Office Suite (Word, Excel, Access, PowerPoint and Outlook), Microsoft Project, Visio, UNIX, SoapUI, Doors, TestLink, VersionOne, Spring Tool Suite(STS), qTest, Swagger, Postman, Eclipse, IntelliJ, JAMA, Cucumber, Maven, Rest Assured, Confluence and JIRA

Databases: DB2, SQL Server & Oracle

Programming Languages: Java, Visual Basic, Visual Studio .NET, HTML, and C/C++

EDUCATION

Newman University – Wichita, Kansas

MBA in Management Information

Wichita State University - Wichita, Kansas

BBA, Management Information Systems

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