Property Manager Real Estate

Commercial Real Estate Property Manager Executive

Highly knowledgeable and results-driven executive with over 21 years’ experience in all facets of commercial real estate. Adept at developing and executing portfolio directives, anticipating, and responding to Tenant issues, and managing NOI of diverse portfolios. A proven ability to think strategically, formulate, and implement action plans. Recognized leader with a motivational, collaborative, and decisive management style.

Core Competencies:

Commercial Property Development Property and Facilities Management

Project and Construction Management Management of 3rd Party Service Providers

Due Diligence and Environmental Risk Management Acquisitions and Dispositions

Collections Tenant Relations and Customer Service

Financial Accounting and Budgeting Contract Negotiations and Monitoring

Professional Experience

ShopCore Properties 2022 to Present

Regional Property Manager

Managing grocery anchored shopping centers in Georgia and Alabama.

Responsible for tenant relations, operations, oversee vendor contracts, risk management, enhance property curb appeal, maintain budget, variance reports, working autonomously from corporate office.

Selig Enterprises – Atlanta, GA 2013 to 2022

Property Manager

Property Management

Managing 800,000 sq. ft. (150 tenants – 58 properties)

Diverse portfolio consists of mixed-use, power centers, and neighborhood shopping centers

Supervising 3rd party management companies for condos and apartment properties

Board member of Master Association – Secretary of Treasury

Contributed the development and approval of the CAM, Electric, Utilities and Capital/Major Expenditures portions of the Annual Budget

Responsible for monthly Variance reports

Monitor collections of assigned portfolio and coordinated default proceeding

Worked with outside Attorneys for evictions, judgements, and court appearances

Supervised and executed all Major/Capital projects in regard to bid process, awarding contract to GC, reviewed architectural drawings, and final inspections with local municipality inspectors of projects

Handled all tenant issues and resolved per Lease, maintained positive tenant relationships, enforced shopping center policies

Worked with Leasing, Accounting, and Construction Departments

Reported changes in Trade Areas of centers that might affect the viability of properties, worked with community leaders, tenants, and patrons to ensure that appropriate public relations, customer service, and company

Saul Centers, Inc. - Atlanta, GA 2005 to 2011

Assistant Vice President - Property Management

Property Management

Regionally Managed over 700,000 sq. ft. (152 tenants) in Georgia and Florida

Saul Centers corporate office is based in Washington D.C. - autonomously maintained field-office in Atlanta

Cross-trained administrative assistant for Property Manager duties and responsibilities

Supervised 3rd party management company

Promoted to Assistant Vice President Property Management Southeast Division in 2008

Traveled to Florida properties semi-monthly and as needed

Contributed the development and approval of the CAM, Electric, Utilities and Capital/Major Expenditures portions of the Annual Budget and provide input for monthly variance reporting

Supervised and executed all Major/Capital projects in regard to bid process, awarding contract to GC, reviewed architectural drawings, and final inspections with local municipality inspectors of projects

Handled all tenant issues and resolved per Lease, maintained positive tenant relationships, enforced shopping center policies

Worked with Leasing, Accounting, and Construction Departments

Reported changes in Trade Areas of centers that might affect the viability of properties, worked with community leaders, tenants, and patrons to ensure that appropriate public relations, customer service, and company image

Involved with the development of a Community Improvement District for an Overlay District

Notified appropriate Insurance Representatives of property improvements, enhancements, changes, damages, and claims

Assisted Leasing by showing spaces and creating budget for Tenant Allowance and build outs

Inspected all final Tenant build-outs Tenant Allowance projects for renewals

Responsible for presenting Tenant’s rent reduction request to Management Committee for approval

Collected Tenant rent for Collection Department for the Tenants with payment plans and worked with outside Attorneys for eviction files

Implemented and created a hurricane mobilization plan for Florida properties by negotiating labor rates, implemented a contractor emergency response and responsibilities for all hurricane damage

Annually negotiated all Vendor Contracts: utilizing a 3-quote system

Assisted in due diligence for (3) acquired properties in Orlando, FL and Atlanta, GA

Coordinated with Construction Department and helped supervise a major shopping center renovation for Hunt Club Corners project in 2008

Inland Mid-Atlantic Management – Charlotte, NC 2004

Senior Property Manager

Property Management

Regionally managed over 900,000 sq. ft (155 tenants) of retail space

Directly responsible for annual budget, service contracts, and monthly operating statements generated for investors

Portfolio consisted of new construction and mixed-use/lifestyle centers

Promoted to manage a flagship property of Inland Group: Birkdale Village (Maxi Award nominated property) – a premiere lifestyle development

Supervised on-site managers and maintenance staff Coordinated and supervised all contracted services

Followed established procedures regarding records maintenance of lease documents, tenant delinquencies, purchase orders, and leasing reports

Prepared monthly budget variance reports including all rent and service income, general operating expenses, extraordinary repairs, leasing commissions, and tenant alterations

Completed Lease abstracts for new tenant

Oversaw tenant build-out, building projects, and move-in/move-out inspections

Acted as a liaisons between tenants and leasing, legal, construction, and accounting departments

Negotiated terms and conditions for Tenant renewals and assignments

* Worked for Inland for 5 months due to Spouse’s job relocation to Atlanta, GA

Graham Corporation – Knoxville, TN 1999 to 2003

Commercial Property Manager

Property Management

Managed (9) shopping centers totaling 1.3 million sq. ft. – Anchor Tenants consisting of Lowe’s, Target, Walgreen’s, Kroger, national, regional, and local retailers

Duties included working directly with the Owner/President and Vice President to ensure a thorough understanding of its investment objectives, the development of property-specific strategic plans, and then overseeing the implementation of set initiatives

Primary contact for all related property management calls, after hour emergencies, and Tenant concerns

Ensured Tenants compliance with Lease terms, including store hours, use clause violations, security, and safety concerns

Negotiated Tenant renewals and prepared Lease Extensions & Amendments

Achieved in excess of 6.25% annual growth each year in Lease renewals

Supervised all contracted services

Reviewed and approved Tenant signage criteria to concur with Lease and Landlord’s requirements

Project/Construction Management

Participated in due diligence processes for the acquisition of individual properties, site selection, and pro-forma preparation/reviews for a Lowe’s Home Center development project

Involved directly with a major construction project which consisted of a 150,000 total sq. ft vanilla box build-out for Kroger, Goody’s, and new retail space

Aided in coordinating a major strip center remodel that coupled a Re-Grand Opening for a Kroger and 10,000 sq. ft addition to center

Supervised capital improvements, project renovations and tenant improvement construction from bidding, incorporating ADA upgrades, approving progress payments, to insuring final punch-list completion

Implemented the installation for a new landscape design concept for (7) existing shopping centers

A key member of project to convert an old Lowe’s bldg. into an Expo Center (Project received a City Beautification honor called “Butterfly Award 2001”

Risk Management/Loss Mitigation

Primary contact for all insurance claims and loss control prevention issues

Performed weekly property inspections to minimize liability issues

Worked directly with store managers to resolve liability concerns

Executed monthly property light and timer inspections

Managed Tenants compliance for required Insurance Binders

Assisted insurance Adjusters during exploratory phase of claims

Provide applicable documentation for claims

Due to diligent property occurrence reports and daily activity notes, company saved $250,000 in insurance lawsuit

Represented employer and assisted insurance Attorneys in real estate related litigation and depositions

Education

Oak Ridge High School, Graduated 1989

Oak Ridge, TN

Roane State Community College, 1990 - 1991 Part-time student/ worked full-time job Oak Ridge, TN

University of Tennessee, 1991 – 1994 Major: Political Science Knoxville, TN

Contact this candidate