Shop Foreman Service Adviser

Thomas A. Duman

**** *** ****, *** * Home: 615-***-****

Hixson, TN 37343 Cell: 423-***-****

********@*******.***

Professional Summary

A Warranty Coordinator with background as a Warranty Manager, Shop Foreman, and Service Adviser looking to join organization as part of the Management team. Also, I built wreckers at Century Wrecker Co. Experience:

Results-oriented

Client-focused

Computer Proficient

Quick Learner

Microsoft Office

Excel in Software Applications

Proficiency in Networking

Mechanically Inclined

Body Shop Coordinator, 08/2023 - Present

Perform all Invoicing, Coordinate alignments, frame repairs and schedule them. Customer representive. Warranty Administrator, 02/2021 – 08/2023

Lee-Smith, Inc., - Chattanooga, TN

File different OEM warranties. Navistar, Isuzu, Autocar, and Engine: Cummins, Transmissions: Eaton and Allison Warranty Administrator, 06/2015 – 02/2021

Neely Coble Co – Nashville, TN

Filing of warranty repairs for all units worked on by Neely Coble Co service dept. Shop Forman, and Early Assessment. Warranty Coordinator, 03/2002 6/2015

U.S. Xpress Chattanooga, TN

Managed the identification and filing of warranty repairs for all OEM and Engine distributors along with major components of the U.S. Xpress Enterprises tractor and trailer fleet repaired at USX shops. Worked Break Down Warranty Manager, 06/2000 02/2002

Sterling Trucks of Chattanooga Chattanooga, TN:

Filed all warranty for Western Star and Sterling OEM Shop Foreman, 04/1998 06/2000

Freightliner of Chattanooga Ringgold, GA

As a Service Adviser prepared work orders for units coming in for repair, looking up unit repair history and possible, warranty. Became Head Service Adviser then Shop Foreman Education

1993 Branell Institute Chattanooga, TN, USA

Diploma: PC Managerial Accounting

Accounting procedures and management for Business. Cleveland State Community College Cleveland, TN, USA Associate of Science Computer Science

Coursework in Accounting, Computer Concepts, Basic, Fortran, Business Math, Business, and Management. Achievements

Branell Institute: GPA 3.52; President's List: Honor Roll Freightliner: Warranty Training Certificates

References: Upon request

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