Los Angeles Service Representative

***************@*****.*** 323-***-**** Angeles, California 90043

PROFESSIONAL SUMMARY

Focused, dedicated and competent professional with over 8 years experience as education instructor, customer care specialist and retail associate. Passionate about public service with the ability to focus on the big picture, excellent problem solving skills with an instinct for anticipating the needs of students, clients and customers. Proven ability to exercise patience while proving support to students and clients utilizing various resources and organizational tools. Enthusiastic excellent communicator with an amenable attitude toward my responsibilites and my colleages. Diplomatic communicator with great organizational skills, ability to multi-task and willingness to adherence to company policies and procedures.

WORK HISTORY

Blue Star Virtual Learning, Learning Program. Los Angeles, CA

Virtual 01/2020 - 07/2021

teacher and primary instructor for K

●3 Grades

●Deliver highly effective daily lessons based on student need, rooted in research-based instructional practices

●Utilize research-based best practices in daily planning and classroom instruction

●Create a joyful, caring, and loving classroom environment for all students

●I was promoted to regional manager

●My job was to recruit parents for new students and contract individuals with set skills

●I also was tasked with marketing campaigns for the company.

Kelly Services. Los Angeles, CA

Call center representative 12/2010 - 08/2021

●I answered customers' questions concerning company products/services, policies, and procedures

●In addition, I resolve issues, take orders, handle returns, and respond to customer complaints

●I answered emails and calls daily while maintaining inventory and factory items records of arrival and Inspected finished goods for quality assurance helped Labeled and packaged beauty and body products on a factory line.

SKILLS

●Persuasive Speaking Skills

●Adaptability

●Ability to Use Positive Language

●Clear Communication Skills

●Attentiveness

●Time Management

●Advance in Microsoft office software

●Communication tools

●Social Media

●Spreadsheets

●Word Processing and Desktop Publishing Tools

●Microsoft Office Suite

●Microsoft Publisher

●Google Docs

EDUCATION

Los Angeles, CA

Certificate in Food Handlers, Safe Serve

Torrance, CA

Certificates in Vocational Training for Accounting, SCROC

Los Angeles Southwest Community College

Los Angeles, CA

Paralegal

Morningside High School

Inglewood, CA

Diploma

Lanelle Bishop

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