Management
Resume:
Odessa, TX
Odessa, TX
Odessa, TX
FELICIA FIERRO
Summary
Forward-thinking Manager with comprehensive experience implementing new processes and managing and planning innovations. Bringing outstanding problem-solving and abilities paired with in-depth knowledge of policies and procedures. Polished in evaluating employee performance and overseeing key projects. Skills
Operations Management
Staff Development
Business Administration
Marketing
Experience
Manager
Charley's Phillycheesesteak
Trained employees on additional job positions to maintain coverage of roles. Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Assigned tasks to associates to fit skill levels and maximize team performance. Managed inventory levels to meet demand without overstocking, reducing waste. Manager
Cinnabon
Developed and implemented strategies to increase customer satisfaction and loyalty. Created monthly reports for senior management summarizing operational performance metrics. Coached, mentored and trained team members in order to improve their job performance. Key Holder Supervisor
Shoe Dept. Encore
Recruited, interviewed and trained new key holders. Monitored store performance and identified areas for improvement. Tracked sales data to ensure accurate inventory levels. **************@*****.*** WWW: Bold Profile
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